Customer Service Support Professional
Resume:
Mandy Plaisance Black
Fredericksburg, VA *****
*********.*****@*****.***
Authorized to work in the US for any employer
Work Experience
Oral Surgeon Assistant
Fredericksburg Oral Surgery - Fredericksburg, VA
June 2021 to Present
Assist with pre-surgical care and education, vital tasks during surgeries, and post-surgical care. During surgery, monitor vital signs, provide assistance to the surgeon, and sterilize and store instruments. Direct Support Professional
Racsb - Stafford, VA
January 2018 to June 2021
Assist intellectually disabled adults with daily living activities such as: hygiene, going out into the community, taking medications, and ADL's as needed Co-Lead Direct Support Professional
Heritage House of Virginia - Stafford, VA
May 2016 to January 2018
Assist intellectually disabled adults with daily living activities such as: hygiene, going out into the community, taking medications, and ADL's as needed. Train new staff, review over necessary documentation, paperwork, and M.A.R.'s before sending to HR Waitress
The Buen Tiempo and Cantina - Ouray, CO
May 2014 to September 2015
Assist patrons with ensuring their food and beverage orders were properly placed into the P.O.S. machine. Expediting meals and assisting the bartender, if needed, with beverage making. Run patrons their meals and beverages in a timely manner. Properly handle cash/card for patrons. Education
High school or equivalent
Ouray Senior High School - Ouray, CO
August 2007 to May 2010
Skills
• Direct Care
• Autism Experience
• Developmental Disabilities Experience
• POS
• Medication Administration
• Special Needs
• Behavioral Health
• Meal Preparation
Certifications and Licenses
driver's license
CPR Certification
First Aid Certification
Dental x-ray certificate
Assessments
Attention to Detail — Proficient
November 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail Customer Service — Proficient
November 2020
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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