Allahabad Support Engineer

AMIT AGNIHOTRI

Address ***/* ***** * ******, Uttar Pradesh 208027 * 800-***-****, 760-***-**** * ********@*****.***, *************@*****.***

PROFESSIONAL PROFILE

Software Support Engineer with 8+ years of experience.

Having 5 years of Experience in HR and Admin Manager.

Possess comprehensive knowledge of Microsoft Office, SQL and Crystal Report Designing.

Database management.

PROFESSIONAL EXPERIENCE

DATAMAN COMPUTERS SYSTEMS (P) LTD., KANPUR CITY, INDIA Software Support Engineer, May 2011 – present

Currently working on hospital management software (AAROGYA) and PAYROLL Software.

Provide solutions to client’s issues both online as well as offline.

Complete installations of Software at client place. (travelling at client place if needed)

Provide complete training of software to their users.

Also provide complete training to our new Joinee’s

Support sales department by presenting technical benefits of potential customers.

Efficient in recording, organizing, and communicating customer feedback to provide management with data for decision making

HR, Administrative & BackOffice, Aug 2008 – 11

Looking for Salary preparation of the company employees at Payroll management.

Database management of Employees

Scheduling meetings with clients and office members

Recruiting the new Candidates as per team requirements

Managing office supplies and services.

Understanding of Labor regulations and legal codes.

Expert in Intuit QuickBooks, Kronos Workforce Timekeeper and Payroll management EDUCATION

Master in Business Administrative (HR) - Sikkim Manipal University (Correspondence), Kanpur in 2007. Bachelor in Science – C.S.J.M. University, Kanpur in 2005. XII from UP Board Allahabad in 2002.

X from UP Board Allahabad in 2000.

IT SKILLS

Complete knowledge of SQL

Crystal Report designing

Well versed in MS Office (Word, Excel, PowerPoint, and Access) and Internet Application.

Able to manage and implement social media campaigns AWARDS AND HONORS

Best Support person of the Year for giving technical support. PERSONAL DOSSIER

Date of Birth : 06/July/1984

Linguistic Skill : English& Hindi

Permanent Address : 418/A, Barra6, Kanpur (U.P.)

Sex : Male

Marital Status : Single

Nationality : Indian

DECLARATION:-

I hereby certify that all the information provided here is correct to the best of my knowledge and belief and I promise to abide by all the norms laid down by your esteemed organization. Date:-

Place: - Kanpur (Amit Agnihotri)

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