Office Technician Service Representative/ office manager
Resume:
Jacksonville, FL *****
***********@*****.***
SAMANTHA FAILE
OBJECTIVE
I am a driven individual seeking a business where I can offer my experience and knowledge to help with company growth and profits, etc. I enjoy new challenges and approach everyday with a positive attitude. I have a strong work ethic that demonstrates dependability and respect.
SKILLS & ABILITIES
Office management specialty, processing invoices, accounts payables/receivables. Work well with others, time management, and learning more than just what my job requires. Organization is a strong attribute that I bring to any company I work for. I pride myself in being versatile and being able to adapt to new surroundings while being efficient with company resources. I have great people skills and always ready to treat the customer with respect and courtesy.
EXPERIENCE
OFFICE MANAGER, SAM’S REPAIR
Jan,1, 2013- Feb, 18, 2019
Successfully managed all phone calls, emails, payable accounts, and business letters though the six years I was employed at Sam’s repair. Improved company invoice and office profits while employed. Organized the company files and data to improve profitability.
Customer Service Representative (CSR) TTEC Holdings, INC
October 1, 2020 – September 26, 2021
Managed and Answered inbound calls from customers of Bank of America prepaid card holder services & provided professional assistance by answering questions, inquiries and support about products and services, Opened and maintained customers’ accounts by recording account information. Resolved the product or service problem by clarifying the customer complaints., determine cause of problem; selecting and explaining the best solution to solve problem and transferring customer to correct department.
EDUCATION
ANDREW JACKSON HIGH SCHOOL DIPLOMA.
High school diploma with some work at York Technical College, working on Administrative Office Technician degree.
COMMUNICATION
Love working with others. Always ready to motivate and drive others to be their very best. Always friendly towards customers and fellow coworkers. I will treat all customers with the respect they deserve in and out of work.
LEADERSHIP
I was the captain of the softball team in high school, organized study hall labs at York Technical College while attending classes. I will try and lead by good examples.
REFERENCES
SAM & MARLENE PARDUE
Sam’s repair.
[Work: 803-***-****] [Cell: 803-***-****]
IAN MARVEL
TTEC Holdings, INC
[Work: 1-727-***-****]
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