dependable, problem solver, customer service,, collections

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

TAMMY

WATZ

T 21835 N.W. Lake McKenzie

Blvd., Altha, Florida 32421

850-***-****,

**************@*****.***

Dedicated employee in any profession with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting customer/account problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Customer service Quality Control Direct supervisor of personnel and work crews

Sales Ability to read blueprints Shipping and receiving Inventory control Basic automotive parts &

repairs

Basic computer knowledge

skills

Basic typing skills

Collection Supervisor August 2009 - April 2020

Lucky Coin/AMA Metairie, Louisiana

Tech. I Video Poker License

Currently licensed with Louisiana State Police Department & Lucky Coin ( in video poker) Certificate of completion

Procedure & collection techniques

Serve as a liaison between the collections department and the accounts Contacting the accounts to arrange collections of the video poker machines Resolves client billing issues or researching customer disputes Other related job responsibilities Include: administrative duties, strong customer service skills, fielding telephone calls, key pad entry, basic computer knowledge, making route arrangements, training support staff, Foreman March 2005 - June 2009

J-Kaulk Firestopping Picayune, Mississippi

Applied specialized training according to the scope of the job Responsible for utilizing the proper techniques and materials to create a proper fire, smoke and gas barrier in commercial construction

Hands on work with the general contractor and other trades related to the construction of each building Lifts and ladder fall protection training

W

EDUCATION

Requires basic knowledge of reading blueprints

Communicating directly with the state Fire Marshall to ensure all inspections are passed in accordance with state laws

Responsibilities also include: training other employees in the proper techniques, insure buildings are properly insulated,

Responsibilities also include: product ordering for for each job, quality control, proper use of Time & Material invoicing

Pearl River High School, Pearl River, Louisiana March 1992 obtained a G.E.D.

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