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Operations Manager Credit

Location:
Youngstown, OH
Posted:
March 07, 2022

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Resume:

SKILLS

DOUGLASS FLOYD

PROFILE

Experienced, dynamic, financial management professional with a history of revenue growth, profitability, cost control and client satisfaction. Imaginative and innovative sales leader exemplified by training motivated and effective sales teams, combining process improvement & new business skills in advertising and marketing. My objective is to secure a position in sales, insurance or accounting where my skills in customer service and financial management can be utilized.

CONTACT

Mobile:

(234-***-****

Email:

adqe61@r.postjobfree.com

WORK EXPERIENCE

AGENT, PROPERTY AND CASUALTY INSURANCE

HOMESITE INSURANCE

Youngstown, Ohio

2018-2019

Marketed homeowners, renters, and condo insurance, product upgrades and home buyers closing assistance.

OWNER/OPERATOR

FIRST AMERICAN EQUITY, THE PROCESSING CENTER

Boardman, Ohio

2008-2016

Process sales from mortgage loan origination thru closing.

AGENT, LIFE INSURANCE

AMERICAN INCOME LIFE

Boardman, Ohio

2013-2016

Marketed life insurance to union members, families & referrals. Ensured quality control for death claims check disbursements for timeliness and accuracy. Trained newly hired team members. Provided information to inquiries regarding products and services.

SALES AGENT/CSR

AMERICAN INCOME GROUP

Youngstown, Ohio

2011-2014

Marketed life, health, long term care and cancer insurance. Maintained investment portfolio for agency assigned territory. Marketed small business group life & life insurance. Regular follow-up with current clients, offering training for client employees, trained new field agents.

MORTGAGE REALTOR

FIRST AMERICAN EQUITY INC.

Boardman, Ohio

2005-2008

Real estate office manager, processed deals loan origination to closing.

LICENSED FINANCIAL MANAGER

WADDELL & REED

Erie, Pennsylvania

2004-2007

CERTIFIED TAX PREPARER

Medallion Financial/Jackson-Hewitt

Boardman, Ohio

2001-2004

OPERATIONS MANAGER

EXTERRA CREDIT RECOVERY

Youngstown, Ohio

1998-2001

OPERATIONS MANAGER

GENERAL ACCEPTANCE COORPORATION,

Akron, Ohio

1997-1998

Lending, collections, auto finance

CREDIT MANAGER

RENTAL KING

Cleveland, Ohio

1997-1998

ACTIVITIES

Logistics Coordinator-

Bethel C.O.G.I.C.,

Youngstown, Ohio

2020-Present

Communicate with suppliers, manage food pantry orders and stocking of food shipments to meet quality & food safety standards.

EDUCATION & DESIGNATIONS

YOUNGSTOWN STATE UNIVERSITY

SCHOOL OF BUSINESS-YOUNGSTOWN, OHIO

EMPORIA STATE UNIVERSITY- EMPORIA, KANSAS

LANE COLLEGE-JACKSON, TENNESEE

MORTGAGE REALTOR, NOTARY PUBLIC



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