Center Representative Customer Service
Resume:
Kathryn Bailey
Oroville, CA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Service Center Representative
Faneuil/Covered California - Sacramento, CA
September 2019 to Present
1. Answer calls from consumers who need help enrolling in coverage on the California Health exchange, Medi Cal.
2. Make outbound calls to consumers to help update their information 3. Assist consumers in getting access to their online accounts.
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Responsible for troubleshooting applications
Inbound Stower
Amazon.com - Sacramento, CA
September 2017 to September 2019
• Stowed freight using robotic systems
• Worked Hazmat dept
•
Cashier/Customer Service
99 Cents Only Store
October 2016 to October 2017
team member performing cashier duties, product assistance and cleaning Target
November 2012 to October 2016
Stay at Home Mom
Sacramento, CA
May 2004 to March 2012
1. Stayed home to care for my children, as well as caring my sister’s children while she went to school and worked.
Target Team Member/ logistics
Target
December 1998 to June 2004
Warehouse order puller/ shipping/ receiving
Keddie Kreations of California
August 1995 to October 1997
Education
High school or equivalent
Cordova High School
Licensed cosmologist
Marinello Schools of Beauty Sacramento
Skills
• Order Picking
• Logistics
• Shipping & Receiving
• Pallet Jack
• Freight Experience
• Packaging
• Load & Unload
• Forklift
• Warehouse experience
Contact this candidate