Code 10 Customer Care

Curriculum

Vitae

Of

LENDRA

MAHLATSI

Cell number:-084-***-****

Email:-***************@*****.***

LANGUAGE SPEAK READ WRITE

ENGLISH GOOD GOOD GOOD

AFRIKAANS GOOD GOOD GOOD

SESOTHO GOOD GOOD GOOD

EDUCATIONAL QUALIFICATIONS

SCHOOL ATTENDED : SEDIBA THUTO SECODARY SCHOOL

GRADE PASSED : GRADE 12

YEAR : 2004

SUBJECTS : SESOTHO

ENGLISH

AFRIKAANS

MATHEMATICS

BIOLOGY

PHYSICAL SCIENCE

WORK EXPERIENCE

EMPLOYER : MR PRICE GROUP

POSITION : ASSOCIATE(2006-2008)

DUTIES

>P. O. S

>Housekeeping

>Security

>Customer Care

>Prepare for Stock take

>Merchandising

>Unpacking stock.

: 3IC SUPERVISOR(2008-2010)

DUTIES

>Floor supervision

>Delegating Floor DPM

>Receiving/Dispatching Stock

>Follow up on manager’s instructions

>allocating lunch and tea times

: 2IC ASST MANAGER(2010-2013)

DUTIES

>Float allocation and cash ups

>Store Admin

>Store Merchandising

>K. P. I

>Store Risk Assessment.

. >Relieve Manager on leave/off days

YEARS : 7 YEARS

EMPLOYER : MR PRICE GROUP

POSITION : STORE MANAGER(2013-2018)

YEAR : 5 YEAR

AREA/STORE DUTIES

• CASH UPS/PICK UPS

• ADMIN / OFFICE

• STOCK CONTROL AND STOCKTAKE AUTHORISING

• SUPERVISE STAFF AND FLOOR

• DAILY STOCK COUNT

• AUDIT STORE

• DELICATE DUTIES

• CUSTOMER SERVICES /CUSTOMER COMPLAINS

• K. P. I

• BANKING

• SECURITY/STORE RISK

• STORE CHECK

• INQUIRIES

• STAFF HIRING/INTERVIEWS

• FLOOR MANAGEMNET(SECURITY)

• SPOT/SECURITY CHECK

• PREPARE FOR HEAD OFFICE VISITS

• PROMO/MARKDOWN IMPLIMENT

• SALES/TARGET

• MOTIVATE STAFF AND IMPLIMENT CODE OF CONDUCT

REFERENCE

CONTACT PERSON : Leo Twala

CONTACT : 072*******

OCCUPATION : senior store Leader

•

CONTACT PERSON : MICHELLE DI MIOLLA

CONTACT : 083-***-****

OCCUPATION : AREA MANAGER

CONTACT PERSON :William Mateba

CONTACT :081-***-****

OCCUPATION :senior store Leader

DECLARATION

I HEREBY DECLARE THAT ALL THE INFORMATION PROVIDED IS COMPLETE AND CORRECT TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT ANY FALSE INFORMATION SUPPLIED COULD LEAD TO MY APPLICATION BEING DISQUALIFIED OR MY DISCHARGE IF I AM APPOINTED. I INFORM YOU TO KNOW THAT I AM A RESPONSIBLE, ASSERTIVE AND I AM PREPARED TO WORK UNDER PRESSURE. PERSONAL PROFILE

I AM AN INDEPENDENT THINKER WITH STRONG VALUE FOR HONESTY AND INTERGRITY AND RELIABILITY IN ALL THINGS I INVOLVE MYSELF WITH. I BELIEVE IN SHAPING MY OWN FUTURE THROUGH HARD WORK. I THRIVE IN TEAM ENVIRONMENTS AND LIKE INTERACTING WITH OTHER PEOPLE. I AM A GOOD LISTNER AND LIKE MAKING MY OWN INPUT IN ALL THINGS INVOLVING ON IMPACTING ON ME. I AM MOTIVATED BY DEMANDING TASKS WHERE I AM CHALLENGED TO GIVE OF MY BEST. MY PERSONAL GOAL AND PASSION IS TO GROW.

CELL NUMBER:-084-***-****

EMAIL ADDRES:-***************@*****.***

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