Pharmacy Technician Customer Service

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

RINA RAHMAN

ASTORIA, NY 11106

843-***-**** *************@*****.***

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Basic Life Support Certification

ROMAN PHARMACY

Pharmacy Technician Manhattan, NY November 2020 - Current Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Processed over [4500] prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction. CAPSULE PHARMACY

Pharmacy Technician New York City, NY March 2020 - August 2020 Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Filled various medications

Packaged medications that were to be sent out for delivery Handled all problematic medication bags and ensured they were sent out in a timely fashion to patients

Correlated with processing team to fix processing errors in a timely fashion OPTI HEALTH PHARMACY

Pharmacy Biller Rego Park, NY July 2019 - March 2020 Created Worker's Compensation and No Fault bills

Billed medications through IHCFA

EDUCATION

Discussed denied bills with insurance companies and assigned adjusters Created verifications requested by insurance companies Created lien bills and faxed them to attorney's

Contacted doctor's office to obtain information such as diagnoses codes, date of accident, status of patients case (open and active)

Appealed notice of decision sent by the worker's compensation board Litigated denied bills to attorney's

HEALTHY PHARMACY

Pharmacy Technician Astoria, NY November 2017 - July 2019 Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy. Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Answered incoming phone calls and addressed questions from customers and healthcare providers.

Entered and processed patients' prescriptions into internal system. Reviewed and verified customer information and insurance provider information. ASSOCIATE OF SCIENCE Nursing

St. Pauls School of Nursing

Rego Park, Expected in December 2021

Contact this candidate