Data Entry Customer Service

**** *. **** ***** • CHICAGO, ILLINOIS *****

PHONE 708-***-**** • E-MAIL: **********@*****.***

ALEX MALDONADO

OBJECTIVE

To pursue my knowledge and experience in new out coming positions. So that my experience can help the company grows.

EDUCATION

2001 Open University Of Chicago Chicago, IL

Computer Skills

2000-2001H& R Block Chicago, IL

Income Tax Accounting Diploma

2003 Thomas Kelly High School Chicago, IL

GED Diploma

2018 Shaw Academy

Advance Diploma in Leadership and Management

WORK EXPERIENCE

2018-2022 Mintex Inc.

Accounting Specialist

Audits for City of Chicago finance department, parking tickets.

Process Illinois state comptroller disputes.

Process City of Chicago finance department payments for parking tickets.

Processes refunds and chargebacks for City of Chicago finance department.

Daily transmission file upload, download and file conversions of txt and cvs files.

Document financial transaction by entering account information. Reconcile to ensure accuracy, pre and post completion.

Post customer payments by recording cash, checks, and credit card transactions, including lock box and local deposits.

Generate daily system revenue reports after daily payment reconciliations.

Verify validity of balance and data discrepancies by searching and obtaining information internally from operations department, or externally from client or vendor.

Resolve collections by examining customer payment plans, payment history.

Process and generate monthly client custom invoices.

Meet daily, weekly and monthly reporting deadlines as required by client and management.

Address deficiencies and report to management and compliance personnel while providing recommendations.

Process bankruptcies.

Payroll for 190 employees.

Manage more than 65 emails per day from clients and vendors.

2014-2018 Labor Solutions / Staff Right LLC

Payroll Administrator for 1,200 to 2,100 employees

Novatime 5000,7000 Software Data Entry

Invoicing

Create Tickets

Vacation pay, sick pay, Holiday Pay Reports

Work Performance Bonus reports

Contacting all customers Account payable in reference to Payroll pay rates and bill rates

Creating spreadsheets in Excel with order numbers, employees with id numbers

Responding to more than 200 emails from customers daily

Payroll Exceptions/Missing hours

2014-2014 Elite Labor Service Ltd

Supervisor

Supervise 250 Employees

Kronos Software Data Entry

Safety Training

Payroll for 1,00 to 1,900 employees

2006-2014 Daniel Lamp Co, Inc Chicago, IL

Vice President / General Manager

Direct Sales

Data Entry

Invoicing

Fed Ex, Ups

Inventory Control(supervisor)

Imports From China

Sales

Quality Control management(supervisor)

Customer service

Production Line Management(supervisor, manager)

Shipping and receiving (LTL)

Forklift Driver stand,sitdown and clamp

2005-2006 Mercedes Benz Of Westmont Chicago, IL

Customer Service

Data Entry

2000-2001 H&R Block Chicago, IL

Tax Sales Representatives

1998-2005Daniel Lamp Co, Inc Chicago, IL

General Manager

Data Entry

Invoicing

Fed Ex, Ups

Inventory Control

Imports From China

1993-1998 Berman Industries Chicago, IL

Customer Service

REFERENCES

Upon request

SKILLS

Microsoft Word, Excel, Business Work, Kronos, Photoshop, Corel 10, Novatime 5000-7000, ADP, TempWorks, Sage, Canvas, ACE Interprose, Latitude, outlook, Bilingual.

Contact this candidate