Assistant Manager Service Agent
Resume:
Marty McFarland
*********@*****.***
Objective: To obtain a position within a company where I can maximize my skills as an
articulate professional and ultimately make a positive contribution to the organization.
Experience:
2021~ Present~HI Employment~Kauai
Airport Screener
Ensured all incoming travelers are in compliance with the State of Hawaii Safe Travels
Program. Verified documents, vaccine, and test records confirming approved
locations and results. Assisted in uploading essential data, and pertinent information
while adhering to policies, procedures, and all applicable guidelines.
2018- Present~HI Employment~Kauai
Service Agent
Responsible for all facets of vehicle designation. Referenced daily manifest to
prepare and allow for customer requisition, as well as confirming contract
completeness, and accuracy.
2010-2018~Maya Beach Resort~Placencia,Belize
Assistant Manager
Exhibited thorough knowledge of foods,beverages,supervisory, and service
techniques.
Specialized in guest relations.
Ensure maintenance of proper cleanliness in all areas of the bar and front of house.
Carefully prepare weekly payroll to ensure projected revenue measures were attained.
Work closely with the Chef and kitchen line to determine menu plans for special
events or occasions.
Counsel and discipline staff when necessary.
2001-2010~Faddas Ristorante~Miami Florida
Assistant Manager
Supervised and managed restaurant holdings independently.
Developed and maintained a staff that provided hospitable professional service,while
adhering to policies and business initiatives.
Managed accounts payable,accounts receivable and payroll.
Regularly updated computer systems with new pricing and daily features.
Communicated well using strong interpersonal skills to establish positive relations
with guests and employees.
Performed checkouts of dining room staff ensuring all tickets were accounted for.
1994-2001~La Scala Ristorante~MGM Grand Hotel~ Las Vegas,NV
Captain
Performed Russian service utilizing a gueridon, while overseeing subordinates and
their respective duties.
Education: Finance, San Diego State University
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