Research Assistant Customer Service

Dafne Yagupsky, M.D.

Burbank, California 818-***-****

*********@*****.***

Summary

M.D. for 10 years graduated in Argentina, clinical experience in Internal Medicine, vast experience in Intensive Care. Re-located to California in 2012.

On top of previous job with high level of responsibility as ICU director, teamwork and personnel training skills, I now acquired administrative, office management, communication and customer service skills through my current job in Property Management/Real Estate.

Browsing for new opportunities to put into service both my medical knowledge and administrative tools. Experience

SUAYA PROPERTIES LLC California, Los Angeles

Assistant Manager 11/2012 - Present

Real estate investor, restaurateur, hotelier, landlord operator, it has founded or financed numerous buildings, both residential and commercial.

Tasks and achievements

- Handling all business communications

- Data entry and client database management

- Customer service including handling clients concerns and complaints

- Organizing office files and documents. Bookkeeping

- Completing, submitting and filing real estate documents, agreements and lease records Buenos Aires Institute of Nephrology, (Kidney and Pancreas Transplantation Center) Buenos Aires Medical Director of Intensive Care Unit 01/2008 - 03/2011 This Institute of Transplants and High Complexity belongs to Diaverum, Company that is among the world's leading providers of renal therapy services. As leading transplantation center in Argentina, it carried out over 350 kidney pancreas and over 3,000 kidney transplants since 2008.

Tasks and achievements

- Reorganizing a 10-bed Intensive Care Unit, meeting higher standards required for supporting reno pancreatic transplantation. i.e., acquisition of equipment, establishment of renewed Standard of Practice for the nursing staff, introduction of medical guidelines and protocols for best assistance of post-operative patients and for detection of specific early and late complications

- Selection, organization and coordination of a new medical team, a total of 10 intensive care trained M.D.s reporting to me

- Provide direct medical care to our patients needing ICU treatment

- Training program for the medical and nursing staff. Lecture and classes preparation

- Selection of the best basic protocols for treatment and prevention

- Integration of teaching and research into the ICU routine

- Data Base designing and managing, for outcome rate evaluation, follow up and future research use UCLA Nephrology Department California, Torrance

Clinical Research Assistant (non compensated position) 10/2011 - 03/2012 Tasks and achievements

- Assist with clinical trials design and execution

- Design patient selection strategies

- Patient recruitment and follow up

- Equipment/instrument handling

- Perform routine tests according to protocol, collect and process data, assist with data verification and interpretation

- Data base entry

- Bibliographic searches

Education

University of Buenos Aires (UBA), Argentina Buenos Aires Medical Doctor 12/2000

CEMIC (Center of Medical Studies & Clinical Research) Buenos Aires Internal Medicine Specialist 06/2005

Post Graduate Specialist Degree after completing a four-year Residence Training Program in one of the leading Internal Medicine teaching programs from UBA (University of Buenos Aires) SATI (Argentine Society of Intensive Care Medicine) Buenos Aires Intensive Care Medicine Specialist 06/2008

Post Graduate Specialist Degree after completing a three-year Residence Training Program in one of the leading Critical Care Medicine teaching programs from UBA (University of Buenos Aires) in accordance with the Society of Critical Care Medicine

(SCCM) program. Degree obtained training in the Critical Care Unit of Bazterrica Clinic in Buenos Aires Teaching Experience

Professor Assistant during Medical School for 1st and 2nd year subjects: Histology, Pathology, Anatomy, Molecular Physiology, University of Buenos Aires (UBA) 1994-2001 Tasks and achievements

- Lessons planning and preparation

- Instruct small group of students

- Attend staff meetings

- Supervise specific class assignments

- Teach students requesting help on a one-on-one basis

- Students evaluation and test gradation

Other Research Experience

- Clinical Research Assistant in Critical Care Unit during my seven years of Residency, by data entry and interpretation, patient recruitment and follow up of cases for ongoing protocols (2000-2005)

- Basic Research Assistant in Embryology and Neurological Development during Medical School at the Department of Anatomy and Embryology, University of Buenos Aires (UBA), Argentina (2001-2002) Other Skills

- Proficient in Excel, Word, PowerPoint, Adobe, and other Office software

- Intermediate knowledge of QuickBooks software use Languages

English (fluent), Spanish (native), French (basic) Available upon request

Certificates, publications, reference contacts, letters of recommendation

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