Over three-year military career in the United States Air Force culminating in the rank of Sergeant (the highest rank for a non-commissioned officer (NCO) in the U.S. Air Force). Advanced from Airman Basic (lowest rank for NCO) to Sergeant in 13 months. Led crew of five C-130 aircraft mechanics and 50+ aircraft to safety during The Tet Offensive in South Vietnam. Extensive experience supervising, procuring, consulting, and training in various industries, including: Automotive and furniture sales, pharmaceuticals, book publishing, and health and life insurance. 4+ years in marketing, canvassing, and sales as a pharmaceutical sales representative, 3+ years as a field representative, liaising with physicians and pharmacists in doctors’ offices, retail pharmacies, and multiple teaching hospitals; e.g., Pomona Valley Hospital Medical Center and Martin Luther King Jr. Community Hospital/Drew Medical Center.

PROFESSIONAL EXPERIENCE

Financial Brokerage, Inc.

Tesla, Inc.

Aflac

Living Spaces

3 Day Blinds

Simmons Mattress Gallery

Independent Broker

Customer Experience Specialist

Independent Sales Agent

Sleep Director

Showroom Manager

Store Manager

Pasadena, CA

Pasadena, CA

San Francisco, CA

Monrovia, CA

Anaheim, CA

Commerce, CA

04/2019-Present

03/2018-03/2019

10/2014-02/2016

11/2010-11/2013

07/2006-04/2007

06/2002-09/2004

MANAGEMENT & SALES

Primary responsibilities include marketing and sales of diverse insurance brands (Financial Brokerage, Inc.)

Directed and trained group of 5 sleep specialists in the art of transforming prospective buyers into returning customers (Living Spaces)

Supervised team of 5 while managing showroom—going on to become the #2 sales-manager for the company in a district of 12 (3 Day Blinds)

Monitored store sales. Oversaw inventory of 200+ mattresses and 3-person crew (Simmons Mattress Gallery)

ORGANIZATIONAL EXPERIENCE

Led store to #1 rank out of 12 retail outlets in Southern California for sales of luxury bedding line, The GrandBed by Tempur-Pedic® (Living Spaces)

Administered test drives and customer education; achieved #2 rank (out of 15-person staff) in lead captures and sales—driving store to consistently remain #1 in Southern California in sales of all 3 electric vehicle options: Models 3, S, and X (Tesla)

EXPERIENCE ABROAD

Volunteered for 13-month tour of duty in Southeast Asia as T56-(C-130)-Engine Technician; stationed at Mactan Air Base in the Philippines with 90-day rotations to Saigon (Ho Chi Minh City) in Vietnam.

Facilitated efficient flow of Air Force operations through maintaining the serviceability of T56 (C-130)-Engines and managing 5-man team of jet-engine mechanics

Earned National Defense Service Medal and Vietnam Service Medal (Bronze)

EDUCATION

RUTGERS UNIVERSITY, Bachelor of Arts in Economics

Newark, NJ, 10/1975

ADDITIONAL SKILLS

COMPUTER: Salesforce, Microsoft Office: Word, Outlook, and PowerPoint

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