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Nurse Practitioner Customer Service/Customer Care

Location:
Largo, FL
Posted:
March 03, 2022

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Resume:

Debra Hunter APRN/RN

Flexible, experienced Family Nurse Practitioner

Largo, FL 33773

adqdv7@r.postjobfree.com

+1-727-***-****

Professional and flexible APRN, previously double boarded and nationally certified with ANCC AANP, over 20 years.

Expertise, in clinical care, nursing education. Proficient in research, writing for publication and public speaking.

Authorized to work in the US for any employer

Work Experience

Advanced Stroke life-support instructor

Advanced Med Ed - Saint Petersburg, FL

November 2021 to Present

Instruct concepts and skills required for national certification and Advanced Stroke life support. Adjunct Instructor, Part-time

St. Petersburg College of Nursing - Saint Petersburg, FL January 2019 to Present

• Associate Nursing students

• Lecture on " Fundamentals of Nursing"

Didactic content, nursing skill instruction,

• Medication administration

• clinical experience off-site, 12 students, two days a week, for semester

Pre-, Post conference to assign patients, discuss Patient experience

Monitored medication administration: by mouth,

Injections, dermal application, Insulin

Diagnostic Clinic Largo

APRN Internal Medicine

Dr. Quintana - Largo, FL

February 2019 to May 2019

Internal Medicine APRN-C

• Evaluate and treat complex patients: with multiple medical problems including hypertension diabetes heart disease and COPD

• Management of multiple medications, prescribing

• Ordering Diagnostics/interpretation/ intervention

• Facilitating X-rays, CAT scans, MRI etc

• Consulting for appropriate follow up with cardiology Endocrinology, pulmonary as needed

• Patient and family education regarding physical

Findings, concerns: arranging follow- up

Cardiology Clinic APRN, Project Leader

St. Petersburg Free Clinic - Saint Petersburg, FL

2016 to 2018

2 year grant position to create a Cardiology Clinic within the Free Clinic. Completed research, using current patient population, to select high- risk cardiac patients, using the AHA/ACC Cardiac Risk Assessment protocol. Recruited and supervised nurses, on triage, assessment I’ve diabetic patient with a history of heart disease hypertension hyper cholesterol. Sent selected patients, invitations for free physical and cardiac risk review. Received 70 replies and formed patient base.

Started Excel spreadsheet to contain patient data including starting risk score, labs, vitals and updated it every 30 days, for further research.

After 90 days, of clinic opening, cardiac risk decreased by 2.7%, in our cardiac patient population.

• Worked in tandem with diabetic educator to present community workshops on diabetes along with cardiology education including the effect heart disease has on diabetes,hypertension .

• Met weekly after clinic hours to present educational forums followed by quizzes to test for retention of knowledge. Had a monthly Diabetic dinner and workshop with lectures by both diabetic educator and myself.

Dermatologist ARNP

Wound Care

2016 to 2016

for complex wound care in SNF patients.

Clinical Nurse Specialist

Bayfront Medical Center

2014 to 2016

Educated general staff, nursing staff and physicians on current practice and protocols. Taught Nurse residency programs including EKG interpretation computer orientation clinical procedures in simulation lab.

ACLS, BLS Certification classes.

ER APRN

Emergency physicians of Tampa Bay - Tampa, FL

March 2007 to January 2015

Hired by emergency physician group working in the emergency department at Saint Joseph’s Hospital in Tampa Florida, a Level II trauma center.

In addition to Adult and Pediatric trauma rooms there were six additional departments within the ER: Critical Care Cardiac, Critical Care Medical, Intermediate care which included OBGYN emergencies, Psychiatry( locked unit),

Pediatrics, First Care( Walk-In Clinic).

Of the 15 physicians assistants, I was the only Nurse Practitioner and rotated through all departments and worked all shifts.I became an expert at bedside procedures specifically laceration repairs:Trauma Surgeons typically requested me to close, their patient’s wounds which I enjoyed as it taught me the complexity, of blunt versus penetrating trauma. Advanced Practice Registered Nurse (APRN)

EMATB/ Emergency Physicians of Tampa Bay - Tampa, FL March 2007 to December 2014

ER ARNP Rotated through all departments in the emergency room including pediatrics psychiatric cardiac care trauma patient care. Skilled at all bedside procedures. Education

Masters Certification

University of South Florida

September 2008

MSN in Advanced Registered Nurse Practitioner

University of South Florida Tampa - Tampa, FL

January 1990 to November 1995

Skills

• Microsoft Office (10+ years)

• Microsoft Powerpoint (10+ years)

• Microsoft (10+ years)

• Excel (2 years)

• Patient Care (10+ years)

• Critical Care Experience (10+ years)

• EMR Systems (10+ years)

• Experience Administering Injections (10+ years)

• Primary Care Experience (10+ years)

• Medical Imaging (10+ years)

• Nursing (10+ years)

• Project Leadership (5 years)

• Triage (10+ years)

• Nursing (10+ years)

• ICU Experience (10+ years)

• Epic (2 years)

• Medication Administration (10+ years)

• Laboratory Experience (10+ years)

• Cerner (2 years)

• Teaching (7 years)

• Nurse Management (2 years)

• Medical Records (10+ years)

• Hospital Experience (10+ years)

• Hospice Care (10+ years)

• Phlebotomy (10+ years)

• Vital Signs (10+ years)

• Venipuncture (10+ years)

• Management (5 years)

• ICD-10 (10+ years)

• Employee Orientation (3 years)

• Medical Coding (10+ years)

• Medical Office Experience (10+ years)

• Anatomy Knowledge (10+ years)

• Transcription (10+ years)

• Managed Care (10+ years)

• Patient monitoring (10+ years)

• Office experience (10+ years)

• Interpretation (10+ years)

• Recruiting (Less than 1 year)

• Office staff management (5 years)

• SharePoint (5 years)

• Documentation review (10+ years)

• Risk management (3 years)

• Analysis skills (10+ years)

• Windows (10+ years)

• Supervising Experience (10+ years)

• Customer service (10+ years)

• Care plans (10+ years)

• Tube feeding (10+ years)

• Law enforcement administration (4 years)

• ICD coding (10+ years)

• Phone etiquette (10+ years)

• Basic IV (10+ years)

• Patient observation

• Emergency management

• Microsoft Word

• Clinical research

• EMR systems

• Acute care

• Employee evaluation

• Human resources

• Occupational health

• Case management

• HIPAA

• Computer Skills

• Home Care

• Clerical Experience

• CPT Coding

Links

http://Gmail.com

http://linkedin.com/in/debra-hunter-470974

Certifications and Licenses

Basic Life Support (BLS)* will recertification if hired November 2021 to November 2023

BLS

RN

APRN/RN

April 2020 to April 2022

Florida Dual Licensure: current

Certified Nurse Practitioner

Assessments

Medical terminology — Highly Proficient

August 2021

Understanding and using medical terminology

Full results: Highly Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Electronic health records: Best practices — Proficient August 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Clinical judgment — Expert

August 2020

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Expert

Work style: Conscientiousness — Proficient

October 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Work style: Reliability — Completed

May 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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