TERARD PYOOS

*** ****** ****, ********* ********, 0083 · 081*******/068*******

Professional Summary

Honest and hardworking individual that thrives for self-improvement and job satisfaction, who is highly adaptable and loves challenges. A methodical thinker who has a knack for finding solutions for every problem.

I consider myself well balanced and take the time to find a good medium between work and social life.

I deem myself to be a reliable person who works very well with colleagues and independently. I will always go above and beyond what is required to fulfil my role and expectations.

EXPERIENCE

DECEMBER 2020 – OCTOBER 2021

STILEIT (TILING CO.) – JOHANNESBURG

Supervisor

Driver

Site co-ordination

Measurement taker

Stock control

Management of tiling team of 4-8 tilers & assistants

Client, Designer, Site Manager liaison

FEBRUARY 2017 – SEPTEMBER 2019

THRIFTY CAR RENTAL - JOHANNESBURG

De-fleet Controller

De-fleeting vehicle supervision: revising re-sale of vehicles that have reached mileage limit.

Ensuring necessary repairs and part replacements are completed to required standard.

Liaising with suppliers with regard to parts and delivery time-frame.

Yard Controller, managing a small team. Management of all stock keys and vehicle placement.

Management of workflow and team supervision. Update and monitoring of reporting forecast.

Key Achievement - Nominated for Employee of the Quarter (Thrifty Car

Rental)

AUGUST 2016 – DECEMBER 2016

PLANET FITNESS – JOHANNESBURG

Sales Representative

Modelled and promoted the mission, values and guiding principles through appropriate appearance, words and actions.

Engaged in opportunities that positively impact the member experience. Adhered to all operational excellence standards related to providing a great member experience.

Consistently looked for opportunities to gain new members and elevate service levels.

Prospected for qualified leads and create traffic through mailers, referrals, outreach, etc.

Developed relationships within community and local small businesses by involving club in community events.

Built a network of contacts through prospecting and referrals.

Developed and maintained relationships with current members on a name-to-name basis.

Handled member complaints and resolved issues promptly.

Determined prospect’s goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of the company’s role in helping them reach their fitness goals. Reached and surpassed monthly sales projections.

Performed all basic transactions including billing change, freeze, club to club transfer, member to member transfer.

Attended sales and training meetings as necessary. Customer Service & Problem Solving

MARCH 2014 – MARCH 2015

KENNINGS CAR, VAN & TRUCK RENTALS – JOHANNESBURG

Fleet Supervisor

Customer & Supplier liaison

Fleet management for specific companies E.G Eskom

Monthly reports including updating of vehicle license expiry, next service due & fuel consumption

Assisted with resolving POD queries

Tracking of rental vehicles

Key Achievement - Successful supervision of a fleet of over 200 vehicles

(Kennings Car Van & Truck Hire)

EDUCATION

2010

MATRIC, tABLE VIEW HIGH SCHOOL

Graduated

SKILLS

Interpersonal and communication skills

Telephone Etiquette

Problem solving Invoice reconciliation

Outlook

Internet

Excel

MS Word

Strong work ethic

Time Management abilities

Leadership abilities

Conflict resolution

Adaptability

REFERENCES:

Thrifty Car Rental Reference: Laurence Oosthuizen - 083-***-****

Planet Fitness Reference : Quincy – 084-***-****

Kenings Reference: Bjorn Pereira Do Coito - 063-***-****

StileIt Reference: Luai Alsaf – 060-***-****

LANGUAGES

English

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