Industrial Training Executive Housekeeper

Sudip Chatterjee

Contact No: +91-825**-*****

Email: *******************@*****.***

Dear Sir/Madam

I am submitting to express my resume for job in your esteemed organization.

As a Hospitality Guy, I have the energy and the ambition to make success out of anything. I wish to create a challenging and growth oriented career in hospitality sector.

My CV is enclosed for your kind consideration. I have received Positive feedback from my previous employees in projects that I possess a strong personality and good communication skills needed for successful career.

Thank you very much for considering my request and I am looking forward to hear back from you.

Yours Sincerely

Sudip Chatterjee.

CURRICULUM VITAE

Sudip Chatterjee

ADDRESS:

V.P.O. Tantibiral, Murshidabad– 742235.

West Bengal.

(M) +91-825**-*****

E-Mail: *******************@*****.***

Professional Experience

Completed Industrial Training at Taj Coorg for 6 months in 2012 to 2013.

Completed Supervisor Development Program (SDP) from May 2017 to March 2018.

Worked at Taj Fort Aguada Resort & Spa,Goa as room attendant from 18June 2013 to 14 June 2014.

Worked at Leela Palace, Bangalore as Room Attendant from 15 January 2015 till May 2017.

Worked with Leela Palace, Bangalore as Housekeeping Supervisor from 01 April 2017, 28 February 2019.

Currently working as a Housekeeper at Taj mg road Bengaluru till date.

Highlights of Qualification

Immense knowledge of housekeeping process & regulations.

Exceptional knowledge cleaning product and procedure.

Sound ability to coordinate with various people.

Ability to perform heavy physical work.

Ability to provide quality service to guest.

Outstanding ability to manage difficult issues efficiently.

Familiarity with Microsoft Office applications.

Responsibilities

Responsible for effective and efficient running of floor ensuring highest professional standard are maintained.

Supervised everyday operations for housekeeping department.

Resolve customer complaints about housekeeping.

Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.

To promote excellent guest relation when attending a guest enquires requests or complaints utilizing empowerment skills to resolve any situations efficiently.

Create a positive guest experience by delivering a high level of service and ensuring all staff engages guests to understand their needs and exceed expectations.

Assisted executive housekeeper in hiring and training staff members.

Manages all functions of housekeeping public areas. Ensure that rooms and public areas are spotless and continually restocked.

Inspected grooming for all employees to maintained tidiness.

Handling of lost and found.

Taking care of store in the department.

Professional Qualification

COMPLETED 3 YEARS - HOTEL MANAGEMENT DIPLOMA COURSE FROM (BNG) BENGAL NALANDA GROUP, KOLKATA.

Educational Qualification …

Passed Intermediate examination from Barala Ramdassen High School securing 42 % in the year 2009.

Passed Matriculation examination from Jindighee High School securing in the year 2007.

Personal profile

Date of birth : 09th April 1992.

Father’s name : Hirendranath Chatterjee.

Sex : Male.

Marital status : Single.

Nationality : Indian.

Hobbies : Playing Cricket, listening to music.

Languages known : English, Hindi & Bengali.

(Sudip Chatterjee)

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