Pharmacy Technician Customer Service

SHAREEN GILL

*** ******* ***, *******, ** *****

Cell: **********-**********@*****.***

SUMMARY

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. SKILLS

Data management Labeling prescriptions

Organizational skills Ordering and stocking medications Advising students Calculating doses

Time management Overseeing pharmacy operations

Developing lesson plans Compounding abilities

Evaluating student performance Resolving customer issues Work ethics Overseeing pharmacy operations

EDUCATION

Bachelor of Pharmacy 2006 – 2010

G.H.G Khalsa College of Pharmacy, Sudhar, Ludhiana, Punjab, India Master of Pharmacy 2010 – 2013

G.H.G Khalsa College of Pharmacy, Sudhar, Ludhiana, Punjab, India PhD in Pharmaceutical sciences (Pursuing)

I.K. Gujral, Punjab Technical University, Jalandhar, Punjab, India EXPERIENCE

PHARMACY TECHNICIAN 2019-2020

Lathrop Pharmacy, 201 E Louise Ave, Lathrop, CA 95330

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.

• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

• Interpreted and processed medication orders under supervision of pharmacist.

• Refilled medications offered insight into over-the-counter products and verified insurance benefits.

• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

• Transmitted daily bulk orders to maintain inventory levels.

• Transmitted claims to insurance companies for payment and reconciled EOBs.

• Participated in prescription pharmaceutical and over-the-counter product inventory audits.

• Prepared prescription transfers to other pharmacies. ASSISTANT PROFESSOR 2015 - 2018

G.H.G Khalsa College of Pharmacy, Sudhar, Ludhiana, Punjab, India

• Delivered course lectures using modern technology to enhance student comprehension.

• Created instructional and lecture plans for classes in compliance with course objectives.

• Organized activities and class events to drive learning objectives and promote engagement.

• Developed lectures to accommodate for different learning styles, maximizing students' comprehension.

• Educated and engaged students by utilizing instructional technologies.

• Instructed students in classroom and lecture environments and explained importance of speech delivery and presentation.

• Attended and spoke at conferences and seminars, sharing information and insights gleaned from such events.

• Created lesson plans and developed instructional materials covering required topics and learning objectives.

• Participated in faculty meetings to discuss department goals and strategy.

• Evaluated student progress, graded assignments and provided students with feedback.

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