Kevin
Wagner
OBJECTIVE
To become a service
representative that will
foster trust and lend an
empathetic ear to grow
customer satisfaction.
PHONE
**************@*****.***
EXPERIENCE
09/2019– Current
Stagehand • Rhino Staging • San Diego, California
o Collaborate with a small team of ten people to organize a fast-paced production event for up to 15,000 attendees o Achieve daily quotas with minimal supervision
o Install all audio equipment and test the quality of production with the audio engineers
o Assist in the installation of framing, scaffolding and preparation of stage props for the main event
11/2018– 08/2019
Sales Representative • Verizon Wireless • San Diego, California o Aided the customer in the selection and purchase of products and services by fostering trust
o Effectively communicated product and service information, feature functionality and equipment usage to each
customer
o Met all sales and retention quotas set out for the department, making employee of the month twice
o Accurately entered data into our billing system and became a reliable source of information for the customer
07/2015– 12/2016
Server • Blush Ice Bar • San Diego, California
o Approached customers in a friendly manner and
recommended alcohol and meal pairings according to customer satisfaction
o Carried out all tasks set out by the assistant manager and took on increasing responsibilities
o Listened and adjusted to changes in a high-volume environment
EDUCATION
Bonita Vista High School, Chula Vista, California
REFERENCES
Available upon request