Packaging Supervisor Bed Bath

Area Packaging Supervisor

Mundi Outlets/ Westport Corporation February 2012 – Present

Supervises and coordinates activities of workers engaged in packaging products and materials for storage or shipment: Studies production order to ascertain type and quantity of product, containers to be used, and other packaging requirements.

Inspects products prior to packaging and returns rejected products to production departments.

Observes packaging operations and inspects to verify all products.

Starts, adjusts, and repairs packaging machinery, or notifies maintenance department.

Trains workers in operation of equipment.

Requisitions containers and other supplies for delivery to work stations.

Performs other duties as described under SUPERVISOR Master Title.

Regular communication with distributor and retail partners to ensure quality standards and proper product storage are being met

Develop, maintain, and document strategic partnerships with new and existing on and off-premise accounts

Attend and contribute meaningfully to regular one-on-one meetings with supervisor, sales team meetings, and other team meetings as necessary

Additional responsibilities as required

Supervisor

Bed Bath & Beyond January 2005- August 2008

Lead a merchandise department within the store by demonstrating advanced product knowledge and leading merchandise responsibilities.

Promptly and politely responds to customer inquiries and requests for support

Provide advanced knowledge of merchandise to customers, explaining features and differences between merchandise and providing purchasing advice to customers

Provide coaching and training to associates on team and throughout the store as needed

Execute activities related to store initiatives to offer customers additional products and services related to merchandise category (e.g., special sale items, credit card applications)

Interview all prospective candidates and trains and develops the associates within their department

Manage associate’s performance, annual review and progression within job catalog

Assigns tasks and monitor schedule/breaks for the associates within their department

Assists associate to provide increased service to customers in response to specific needs and requests

Troubleshoot and provide solutions for customer complaints, escalating to management when necessary

EDUCATION

Passaic Community College

1 College Blvd, Paterson, NJ 075**-****-****

SKILLS: Bilingual, Strong written and oral communication skills, Accountability, team player, positive attitude, and motivated self-starter, Extensive sales experience working with both accounts and wholesalers.

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