Facilities Performance Pretoria
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Interests
Reading, Exercising, Music, Sport and Food
PAULINE BIOLA
MULASHI
Pauline Mulashi Biola; professional nurse (SANC registration: 2008 and Post Graduated in Business Management Advance Program at WITS Business School 2014 - NQF level 8), with over 16 years of experience as Registered Nurse, Master trainer in voluntary medical male circumcision (VMMC), phlebotomist, and quality assurance specialist (QA and CQI) in VMMC Program. Sister Biola successfully worked with the Netcare hospitals in various departments before deciding to take her nursing career to another level. In 2010, she joined The centre for HIV/AIDS Prevention Studies (CHAPS) where she successfully severed for 5 years. Sister Biola supervised all VMMC operations including the VMMC unit at Zola Clinic in Soweto. In 2013, this particular branch was recognized by the Gauteng Department of Health (NDoH) as the centre of excellence, both in terms of quality of services delivery and results/ target achieved in the provincial VMMC program. In the following year, she received an award as the best clinical and regional manager employee who was able to managed and supervised 71 clinics across the organization. In 2016 sister Biola jumped ship to work with the University Research Co., LLC
(URC) as a Provincial Coordinator and Quality Specialist for Gauteng province where she served successfully. Because of her special skill and passion for her career, sister Pauline was successfully selected and certified by USAID under Assist Project in 2017 as one of the first Moderator for Online Training Hub (OTH). Being known as a facilitator and moderator led for OTH, she was able to monitor and mentor clinicians across the country (doctors and nurses) to complete their course online within a limited timeframe. Four years later in 2018, she joined the Aurum Institute as a QA assurance manager across numbers of projects within the organization and participated actively in June 2019 on WHO EQA project supported by NDoH South Africa. She was selected as a perfect candidate to work in Swaziland where she supported the Eswatini HIV Prevention and Clinical Services (EHPCS) project funded by EGPAF and USAID. She provided QA and CQI coaching and mentoring within 7 VMMC facilities in the Hhohho and Shiselweni regions in the north and south of Eswatini.
In May 2020, sister Biola re-joined the University Research Co., LLC (URC) but this time to work in a CDC-funded project "Optimizing Performance by Improving Quality"(OPIQ) which focuses on HIV and HIV/TB Programs in the Republic of South Africa. Sister Biola was able to surpass the expected objectives and goals, by bringing changes at different level of the project by supporting the Bojanala district in Rustenburg. Which also resulted in writing a case study for the organization regarding filing measurement activity as one the lesson learns and best practice. In October 2020, she decided to challenges herself by becoming independent business women by opening her own corporate called “Biola Innovation Quality Improvement services (BIQIs) PTY”, the company was officially registered in South Africa beginning November 2020 and took his wing by starting GPs set up of their site/facilities. A month later BIQI Services PTY, successfully achieved over 10 GPs set-up prior NDoH site readiness and was successfully contracted to officially open the circumcision services to the public. As an optimist person, she believes to be capable of bringing changes in QA/CQI services within any health sector, private or public and give life to a new innovative modern way of standardization which will be transferred to the next generation.
Self employed
BIQI Services, Pretoria East, Gauteng
Managed all operations within the company. Working along with NDoH in Providing training and mentorship to all clinicians (Nurses and doctors) in the area of medical male circumcision for HIV prevention . Approach potential buyer, General practitioners and stakeholder by offering our expertise in Covid 19 screening, testing (PCR, Anti gene, Anti body) and management. Performing the work of a Travel nurse and Phlebotomist, liaise with Ampath or Lancet based on the client request for interpretation of results. Performed circumcision and assist GPs with the procedure, monitoring of patient until discharge. Writing reports and reviewing data for submission on a weekly, monthly and quarterly basis. Developing SOPs and working guides for specific fields of work amongst private practice. Providing support and mentoring to private practice/ GPs in Continuous Quality Improvement and infection control. Do sessional work as a Nimart Nurse by screening counselling and testing client and initiate treatment. Placement and removal of implant and IUD. Administration of IV drips and Vitamins to clients
Nov 2020 - Nov 2021
Work experience
Quality Improvement District Co-ordinator – Rustenburg University Research Co., LLC, North West
This project had a purpose of providing technical support to national and local level governmental and non governmental implementing partners on quality improvement (QI) and quality assurance (QA) tools and approaches, with focus on the 27 highest burden districts and priority populations for prevention and care. Provide assistance to staff at facility level in integrating QA/QI tools for enhancing patient and program level outcomes. Supervised facilities in HIV case detection, linkages of PLHIV, patient retention and patient adherence. Help on improving patient record keeping and patient appointment systems. Support the integration of HIV, TB, DR TB, and NCDs (non communicable diseases) aligned to PHC reengineering, ICSM and ideal clinic strategies with focus on quality of care. Support clinics and sub district teams including IPs in development communication and monitoring strategies to improve the quality and compliance with the implementation of the HIV/TB National Strategic Plan. Integrate Covid 19 measures, by ensure safety and well being of both home visitors, patients and families and program staff working within clinics/facility. Conduct and facilitate training related to TB, DR TB, HIV and NCDs management, both clinical and managerial with the intension of improving TB treatment outcomes.
May 2020 - Sep 2020
Quality Assurance Manager
The Aurum Institute, Johannesburg
Oversee quality and regulatory standards (alignment with legislation and stakeholder specifications through research practices). To establish the performance standard procedures and audit controls (to meet business requirements) Advocate for participants and clients as per South African constitution and GCP guidelines. Involved in systems management for study protocols. Responsible of identification and implementation of QA measures to improve the efficacy and quality of clinical research operations. Provide technical leadership and oversight of intervention quality and sustainability. QA and CQI coach and staff mentor. Master trainer in VMMC program and QA/CQI Training. Provide technical assistance and support to TB HIV care project by ensuring better quality of difference services is provided across TB/HIV prevention, monitoring and evaluation. Coordinating and participate in national VMMC TWG meetings. Organisational representation for project and able to maintain stakeholders engagement. Jun 2018 - Apr 2021
Provincial Coordinator
USAID Assist Programme (University Research Co., LLC (URC), Centurion, Pretoria Coordinating and facilitating of the VMMC program (oversight of staff from stakeholder organizations, including DOH, URC sub partners, NGOs and other PEPFAR funded organizations). Provide training support and mentor to South African and regional sites. Assessing facilities performance evaluation and CQI performance within VMMC programme Compile monthly and quarterly report writing and submission to DOH, USAID and ASSIST project. Performing data quality check, data collection and analysis for fieldwork research and evaluation. Prompting strategies in Scale up of VMMC intervention. Assistance with project publication, peer reviewed journals for lessons learnt. Apr 2021 - Apr 2018
Phlebotomist Nurse
Androcryos / Cryobank, Parktown
Responsible of Semen and embryo storage from clients and donors. Patient consultation and AUI bookings Collection of sample for Blood tests and exams (requests from doctors and follow ups from Lancet Laboratory). Performing Paternity tests, DNA tests, Pap smears. Verification and capturing of data and patient information. Management of sperm bank and business operations. Overseeing service provision and infection prevention control within the facility.
Aug 2015 - Mar 2016
Professional nurse and clinical manager
The Centre for HIV-AIDS Prevention Studies (CHAPS), Johannesburg -Soweto Performance management for clinic staff including nurses, administrative staff and cleaners. Procurement of all medical and non medical clinic supplies. Liaise with recruitment teams for more efficiency ways of service delivery. Management of all patients visiting the facilities. Monitoring and implementation of infection control measures within clinics. Reporting and submission of weekly management report of all clinics activities and performance. Operations oversight of all VMMC clinics. Senior nurse trainer: High Volume Voluntary Medical Male Circumcision (VMMC). Researcher and clinician for the Systematic Monitoring of Male Circumcision Scale up Activities in Eastern and Southern Africa (SYMMACS) study. Oct 2010 - Jul 2015
Professional Nurse
Netcare Clinton Hospital, Alberton-Johannesburg
worked as a registered Nurse in Casualty, Psychiatry wards, Surgical ward, Medical ward and ICU.
From Admission of the patient, taking medical history to open file, monitoring vitals signs and executing doctor orders and prescription. Admistering of drugs IV, IM, Oral, ventilating patient hen needed until patient discharged from the hospital. Jan 2018 - Sep 2020
Nursing Diploma
Higher Institute of Nursing Sciences (ISSI), DRC - Kinshasa Jul 2002 - Jul 2005
Post Graduate - Management Advance Program (MAP)
The graduate School of Business Administration, University of the Witwatersrand (WBS), Parktown-Johannesburg
Business Management course and Administrative
Jan 2014 - Dec 2014
Matric
Ntumba Institute - DRC, DRC - Kinshasa
Sep 1995 - Jul 2001
Bilingual (French, English,
Swahili, Portuguese)
Team work - Ability to work
within a diverse team
Proficiency in MS, Excel, PP,
software package
Goals driven, can work
independently, flexible
Quick learner and able to adapt
to new environment
Basic Life support – BLS Certificate
Procare
Feb 2021 - Feb 2021
HIV and TB for Health Care Professionals in the Era of COVID- 19
FPD
Feb 2021 - Feb 2021
Covid-19 Management and TB Certificate
PACK Western Cape
Jan 2021 - Jan 2021
Dispensing Course Certificate
Health Science Academy
Dec 2020 - Dec 2020
NMMART Certificate
Aquath Health Training School
Apr 2021 - Apr 2021
VMMC Refresher Course certificate
Centre for HIV/AIDS Prevention Studies (Chaps)
Mar 2021 - Mar 2021
Online Training Hub (OTH)
USAID and PEPFAR-funded AIDS Free project awards
Aug 2017 - Aug 2017
Education and Qualifications
Skills
Courses
Dr Bantu Mupompa
adqd9z@r.postjobfree.com
BIQI Services PTY
(LTD)
Dr David Nalumango
adqd9z@r.postjobfree.com
Bophelo Health Centre
Tina Maartens
082 377 426
adqd9z@r.postjobfree.com
University Research
Co., LLC
References
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