*** * ********

Mesa, AZ *****

864-***-****

adqd9e@r.postjobfree.com

JOHN ANDRE’ BUTLER

WORK

HISTORY

KELLY SERVICES GILBERT, AZ

**/**** – 01/2022 Salary: $19.00 USD Per Hour

Eligibility Specialist

Processed and submitted applications for the non-profit charity, Azcend. Duties included reviewing and performing background checks, mediating with landlords, explaining ineligibility to failed applicants, and submitting payment requests to the Maricopa County Department of Human Resources. Supervisor's Name: Eloise Pena Supervisor's Phone: 480-***-**** Ring Tempe, AZ

08/2019 – 07/2020 Salary: $14.00 USD Per Hour

Tech Support

Assisting callers using instructions and replacements for technical issues with internet based home security devices.

Supervisor's Name: Allan Lira-Rios Supervisor's Phone: 480-***-**** FISERV PHOENIX, AZ

08/2016 – 11/2018 Salary: $17.00 USD Per Hour

Risk Management II

Providing customer service and fraud prevention for multiple banks and credit unions worldwide. Diagnosing error messages and applying appropriate measures to maintain convenient use of debit and credit cards. Initiating dispute cases and maintaining communication with affected cardholders. Supervisor's Name: Andrew Gardner Supervisor's Phone: 623-***-**** EFFEX CHANDLER, AZ

08/2014 – 08/2016 $12.50 USD Per Hour

Machinist

Handled hazardous chemicals and delicate silicon wafers during the diffusion process of creating semiconductors.

Supervisor's Name: Jenni Cizek Supervisor's Phone: 480-***-**** SEARS HOLDINGS TEMPE, AZ

10/2013 – 03/2014 $12.50 USD Per Hour

Customer Service

Resolved issues with the delivery of home appliances by interfacing with customers, retail stores, carriers and other Sears departments. Supervisor's Name: Rene Lopez Supervisor's Phone: 480-***-**** STREAM GLOBAL SERVICES PHOENIX, AZ

07/2012 – 08/2013 $11.50 USD Per Hour

Customer Service

Migrated Legacy Nextel customers to Sprint service via phone sales, troubleshooting general cellphone issues, and providing general customer service.

Supervisor's Name: Nateria Williams Supervisor's Phone: 623-***-**** COMMERCIAL STAFFING/TOTAL PRESENCE MANAGEMENT PHOENIX, AZ 06/2011 – 03/2012 $9.00 USD Per Hour

Dispatch

Interviewed, recruited and dispatched temporary employees for light industrial, clerical, warehousing and manufacturing positions. As well as assisting with payroll

Supervisor’s Name: Eric Holt Supervisor's Phone: 623-***-**** EDUCATION HIGH SCHOOL DIPLOMA, APACHE TRAIL HIGH SCHOOL APACHE JUNCTION, AZ 5/2005 Relevant Coursework, Licensures and Certifications: My academic accomplishments include perfect attendance, Honor Roll, starting center for the basketball team, and I was a charter member of our institution's Peer Mediation program. REFERENCES ANTHONY ARMSTRONG

TECHNICIAN, GILA RIVER CASINO

602-***-****

LORRAINE JOHNSTON

SENIOR ELECTRON MICROSCOPIST, NXP SEMICONDUCTORS

480-***-****

TRE BARRETO

MACHINIST, EFFEX

480-***-****

SKILLS Customer Service

OSHA certified Forklift Operation

Computer Applications using Mac OSX, and Windows Office XP, Windows 7 through 10 including Word, Power Point, Excel, and QuickBooks Call Center Operations

Problem solving in high stress situations

Strong Leadership

Team oriented

Self-motivated

Organized

Detail oriented

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