EDWARD DONOVAN
***** ***************@*****.*** 347-***-****
OBJECTIVE Committed member of the NYC Hospitality Industry with over 20 years’ experience.
EXPERIENCE BELLMAN, FOUR POINTS BY SHERATON MIDTOWN WEST-NEW YORK, NY DECEMBER 2016-PRESENT
Licensed FIRE SAFTEY DIRECTOR. Greeted guest in a warm and professional manner. Provided concierge assistance: booking tours and private cars.
BELLMAN, CITY CLUB HOTEL- NEW YORK, NY
January 2015- February 2017
Licensed FIRE SAFTEY DIRECTOR (R-1/J Properties). Greeted guest in a warm and professional manner. Recognize all returning VIP clientele in a fast paced environment. Provided concierge assistance: booking tours and private cars.
BELLMAN, MAYFAIR- NEW YORK, NY
May 2012- January 2015
Familiar with Global Cultures. Anticipated luggage assistance for guest upon arrival. Managed baggage storage swift and accurately. DOORMAN, PARK TOWERS- BROOKLYN, NY
May 2009- June 2010
Security for main lobby during late hours. Organize paper work in mailroom and place mail in proper order of all incoming and outgoing mail. Maintained current list of leisure, particular events, and activities. BELLMAN, MARRIOTT COURTYARD- NEW YORK, NY
February 2006-March 2008
Ensured timely execution of all special request. Escorted incoming guests to room and clarify specific room features. Hailed taxicabs on a daily basis. BELLMAN, MARRIOTT MARQUIS- NEW YORK, NY
March 1994- February 2004
Provided guests with emergency procedures. Trained and monitored numerous hires. Developed high level of communication coordination with other departments.
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