Assistant Administrator
Resume:
Sherron Knight
*************@*****.***
SUMMARY
Experienced professional skilled in utilizing strong organizational, communication and time management skills towards improving operational efficiency.
EMPLOYMENT HIGHLIGHTS
Universal Lighting Technologies – Nashville, TN 2000-2013
Global leader in ballasts and controls for commercial lighting applications. Wholly owned subsidiary of Panasonic Corporation Eco Solutions Company, part of the Panasonic family of companies.
Pricing Administrator
Accountable for product pricing for 17 distributor reps in 10 US states, including New York and Illinois. Also assigned to export markets in Mexico and all of the South American market. This represented quarterly sales amounts up to $9M.
Recommended pricing strategies, during the RFP process, for maximizing market share and year over year profits using a combination of product pricing and discount offerings.
Researched and resolved order entry discrepancies that ensured customer was invoiced correctly with proper deductions reducing the need to re-invoice, thus increasing customer satisfaction.
Trained customers on quote submission process and to navigate web portal to improve operations and reduce quote rejections.
Maintained database for all assigned customers and worked with credit department on changes and onboarding of new customers for proper billing.
Managed difficult customer situations, responded promptly to customer needs, and solicited feedback to improve service.
Accomplishments:
Ensured accurate and timely turnaround on quote requests within set time frames of 8hrs for distributor wholesale price sheets and 4hrs for bid quotes.
Reviewed an average of ten 1-3 page quotes ranging from $500 to $100K+ in proposed sales per day.
Earned fast-track promotion from initial Distributor Pricing Assistant position.
Magnatek (now Universal Lighting) – Nashville, TN 1999-2000
Distributor Pricing Assistant
Provided administrative assistance to distributor pricing department.
Entered pricing info into Oracle operation system and ran daily reports to be distributed to customers.
Compared data with source documents for verification of accuracy.
Updated and managed customer database for accurate billing purposes.
EDUCATION
B.S., Psychology – Tennessee State University – Nashville, TN
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