Medical Representative Front Desk
Resume:
AD
AUTUMN DAYS
*************@*****.*** 352-***-**** Gainesville, FL 32641
Resourceful Medical Representative maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in medical office seĴings handling patient needs.
Referral verification
Front desk operations
HIPAA guidelines
Technologically savvy
Records management
Clerical
Active listening
Planning
Work ethic
North florida psychiatrist office
Gainesville, FL
Medical Receptionist
10/2019 - 10/2021
Entered insurance, demographics and health history into patient database. Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments and collected co-payments, insurance cards and identification.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Protected patients by observing strict HIPAA guidelines. Took messages from patients and promptly relayed to appropriate staff. Greeted each patient pleasantly and offered desk sheet for easy sign-in. Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Straightened up waiting room to maintain neat and organized space. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Love&Care senior living Ocala, FL
Medical Administrative Assistant
02/2018 - 06/2021
Answered phone calls to provide assistance, information and medical personnel access.
Updated patient accounts and information daily.
Scheduled patient appointments, accounting for physician availability and optimal patient loads.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Maintained and organized master Resident Index and information files in master database.
Set up and maintained physical and electronic filing systems to maintain Summary
Skills
Experience
organizational efficiency.
BeĴer Days Gainesville, FL
Medical Clerical Assistant
10/2017 - 04/2020
Registered patients and scheduled appointments.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Contacted pharmacies to submit and refill patients' prescriptions. Helped patients complete paperwork and explained processes and procedures.
Adhered to HIPAA requirements to safeguard patient confidentiality. Communicated with patients to gather intake data and verify chart information.
Oak tree learning academy FL
Child Care Front Desk Receptionist
03/2016 - 07/2019
Handled payment processing and provided customers with receipts and proper bills and change.
Secured indoor and outdoor premises to protect children. Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
Organized and planned age-appropriate reading, crafts and music lessons. Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Signed for packages, recorded deliveries and distributed to personnel. Input customer data into reservation software and made immediate updates to reflect room changes.
Created and optimized employee schedules for shift coverage. Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system. Greeted incoming patients and verified paperwork to manage smooth intake processes.
Maintained daily calendars, set appointments with clients and planned daily office events.
Project Youth Build Gainesville, FL
High School Diploma
11/2017
Education and Training
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