Call Center Data Entry
Resume:
Joseph Marcolini
Leesville, SC *****
********@*****.***
Worked my entire career in government service. US Army 1SG in human resources. VA intake/call center specialist.
Work Experience
Intake/Call Center Specialist
Veterans Affairs - Columbia, SC
April 1996 to November 2008
Processed all incoming mail pertaining to claim for benefits. Input all claims into central computer and forwarded to the appropriate Adjudicator. Answered all incoming calls pertaining to all matters for veterans. Solved those matters for veterans.
General Manager
Speedway/Starving Marvin - Irmo, SC
June 1995 to May 1996
General Manager of convenience store with gas and diesel. District Manager trainee. Human Resources Specialist and Assistant Director
US Army - Fort Jackson, SC
September 1972 to September 1995
Performed at all levels culminating as an Assistant Director. Education
Business
Limestone College - Columbia, SC
August 1996 to June 1999
Skills
• Reading and writing technical manuals pertaining to human resource matter. Experience working with 10+ computers and office software. years Skilled call center operater.
• 2 years
• Computer skills
• Microsoft Office
• Data entry
• Customer service
• Administrative experience
• Recruiting
• Management
• ICD-10
• Technical support
• Payroll
• Leadership
• Insurance verification
Assessments
Automotive maintenance — Completed
November 2021
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Completed
Delivery driver — Proficient
November 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate