JOB EXPERIENCES

INTRODUCTION

I'm experienced as a

Customer Service

Representative and a Lead

Generation Specialist

handling Inbound &

Outbound calls,

Prospecting leads

(LinkedIn) & Marketing

Research .

Patience and efficiency to

minimize customer

dissatisfaction and increase

customer loyalty.

RELATED SKILLS

-Appointment Scheduling

-Sales

-Chat Support

- Social Media Management

-Social Media marketing

-Data entry, Specialist

-Transcriber

-SEO Manager

-Lead Generation Specialist

-Basic Photo editing (Canva)

-Website Management

- Marketing Research

- Data Mining

- E-commerce

EDUCATIONAL ATTAINMENT

Eulogio Amang Rodriguez Institute

ESTEFHANY MANGARING

https://www.linkedin.com/in/estefhany-

mangaring

High- Performing Coach Ltd

2020-2021

General Virtual Assistant 2019-2021

Sutherland Global Services

July-October, 2016

- Personally handling client concern and inquiries

- Providing information on additional products and services

Genesis Hotel- Frontdesk Receptionist

September-November, 2017

-Prepared guest/costumer maintenance order scheduled and confirm appointments.

- Hospitality Management 2013

Juan Sumulong High School

-Graduated March 2012

adqcl6@r.postjobfree.com

Interests and Hobbies

Reading/Writing

Workout/ Outdoor Activities

FVA ACADEMY

-Freelance Virtual Assistant 2019

Contact this candidate