ASHLEY SHAW
Fort Pierce, FL *****
*********@*****.***
EMPLOYEE PROFILE
With over 10 years of substantial experience and outstanding skills in customer service, including two years in a supervisory/management role. Accustomed to working in fast-paced environments, diligently and successfully handle customers' concerns. Outgoing and friendly individual with a reputation for accuracy and exceeding customer service standards, seeking full time position. EXPERIENCE
Marshalls – North Miami Beach, FL
Merchandise Coordinator
February 2018- March 2020
• Established and executed merchandising plans and priorities to drive profitable sales.
• Ensured associates provide prompt, courteous and knowledgeable customer service.
• Supervised, trained and provided feedback to associates.
• Worked with Store Management to assess needs and provided recognition to associates.
• Ensured execution and maintenance of all merchandising standards.
• Provided outstanding customer service to patrons.
• Efficiently rung up items and processed payments to keep customers flowing through check-out aisles.
Cirque Du Soleil- Miami, FL
Merchandise/ Salesperson
December 2016- February 2018
• Merchandised displays to move selected items or set up for promotions.
• Maintained knowledge of all current promotions and initiatives to drive profitable sales.
• Correctly handled payments and maintained accurate drawer totals.
• Maintained inventory and alerted management of order needs based on observations and customer requests.
Super Shuttle- Miami, FL
Driver/Cashier
September 2015 – December 2016
• Handled guest complaints and maintained a positive experience for all customers.
• Maintained a clean and professional shuttle bus.
• Transported guests in a safe and efficient manner while abiding by schedule requirements.
• Maintained constant communication with dispatch and/or management. ASHLEY SHAW Fort Pierce, FL 34982 786-***-**** *********@*****.***@gmail.com EDUCATION
High School Diploma -2009
North Miami Beach High School
AREAS OF EXPERTISE
• Microsoft Suite
• Internet Savvy
• Excellent Verbal &
Written Skills
• Interpersonal Skills
• Excellent Organizational Skills
• Cash Handling
• Customer Relations Inventory
• Management Data Entry