Safety Officer Client Specialist

Matthew Francis, BHSc

St. Catharines, ON **************@*****.*** 905-***-****

EXECUTIVE SUMMARY

Responsible and Goal-oriented professional seeking a well-qualified role in your business of operation. Excels in effectively being committed to the task at hand. Excellent health promotional insight and the industry acumen necessary to guide projects to success.

EDUCATION

Bachelor of Arts Degree in Community Health

-Brock University, St. Catharines, Ontario April 2018

Fitness & Health Promotion

-Niagara College, Welland, Ontario May 2015

PUBLIC HEALTH EXPERIENCE

Affiliate Marker Max Bounty July 2020 to Present

Setting up affiliate and influencer systems.

Researching relevant industry experts, competitors, target audience, and users

Developing and executing influencer marketing strategies and creative campaigns

Identifying and building relationships with prominent influencers and thought leaders in the health and wellness industry (specifically with bone health in mind)

Collaborating with our marketing team to create and coordinate multi-channel marketing strategies

Health Promotion Coordinator/Client Specialist

Paramed - St. Catharines, ON September 2018 to Present

Receive and enter into the computer system new referrals from private or government sources.

Determine if referrals can be accepted based on available staffing resources and input from Supervisors.

Take great care to assign appropriate staff to clients needing care based on a variety of factors including times suggested by clients, staff availability and relevant skill sets while giving consideration to geographic proximity of clients’ residence.

Excellent organization and time management skills.

Build and coordinate care schedules that support continuity of care for individuals.

Enter and update employee and client data within computerized system.

Respond professionally and courteously to calls and electronic communication from funders, staff, clients and families.

Knowledge and skills in the following areas; community mobilization; healthy public policy development; mass/multi-channel media and communications; social marketing; behaviour change; and advocacy.

Document and appropriately report and escalate complaints and incidents related to staff and clients.

Adhere to the ParaMed policies in all interactions with clients, families or other parties ensuring privacy and confidentiality.

Volunteer Health Educator

NIAGARA REGION - St. Catharines, ON May 2018 to November 2019

Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.

Cooperated with other health-related agencies and organizations in community activities.

Collaborated with others to discuss new fundraising opportunities.

Enhanced the learning experience using various types of equipment and aids.

Undergraduate Researcher

Brock University - St. Catharines, ON January 2018 to April 2018

Conducted research in Mental Health and Stress on University Students

Examined safety profiles.

Created technical and research documents such as environmental impact reports.

Drafted requests for proposals and statements of work.

Presented monthly status reports to supervisors and peer groups.

Program Planner

Brock University - St. Catharines, ON September 2017 to April 2018

Resolve program performance issues and develop recovery plans.

Successfully managed a program timeline.

Formulated and balanced program budgets.

Examined scientific literature and results of a recent health assessment surveys.

Established student’s needs establish campaign goals, and plan effectively {social media marketing}

Promote practices that support peoples’ health and safety.

Assessed the success of the campaign by conducting intercepts interviews.

Health and Safety Officer - Brock University Track & Field

Brock University - St. Catharines, ON November 2016 to March 2017

Investigating/recording incidents, accidents, complaints and cases of ill health.

Undertaking risk assessments and site inspections.

Ensuring that equipment is installed correctly/safely identifying potential hazards.

Determining ways of reducing risks.

Writing internal health and safety policies/strategies.

Educated students about treatment options and answered related questions.

Wellness Intern & Health Promotion Coordinator

ENERGY FITNESS STUDIO - St. Catharines, ON November 2013 to July 2015

Contributes to the business planning and health promotion/wellness intervention process.

Coordinates the planning and delivery of wellness programs including health awareness and educational campaigns, behaviour change programs, health assessments and health screening.

Leads and proactively contributes to the wellness committee meetings, acquires program to support all levels of the organization in targeting populations by utilizing existing resources.

Participate in partner meetings to maximize program exposure.

Guided clients in safe exercise, considering individualized physical limitations.

Arrived on time, prepared and attentive for every training appointment.

Participated in club promotions to recruit new members and increase club sales.

PRESENTATIONS

Facilitated Training for Canadian Mental Health (Nov. 2018)

Heart & Stroke Foundation: “Health Disorders” (Dec. 2018)

PROFESSINAL SKILLS & DEVELOPMENT

Certifications: Mental Health First Aid (Nov. 2018), CPR First Aid (Feb,.2019)

Microsoft Office – Word, PowerPoint, Excel, Outlook

Memberships: Brock University Public Health Associate, Health and Safety Officer Associate for Brock University Track & Field.

References Upon Request

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