Retail Supervisor
Resume:
Esther Agbeko
adqc4d@r.postjobfree.com
Koforidua, Ghana
Professional Summary
Extensive practical hands-on experience of supervising an Over-the-Counter medicines, pharmaceutical and beauty products retail business. My strength lies in my ability to set and focus on goals, commit to generating excellent customer service and having good relationship with staff.
WORK EXPERIENCE
Project Manager – Building Construction Sep 2019 - Present
Painite Estates Construction Enterprise • Koforidua, Ghana
Manage all facets of project management (budget, schedule, procurement, quality & risk) for individual real estate projects including planning, design and construction.
Maintaining documentation for areas such as submittals, orders, materials used and drawings.
Coordinate and oversee field activities during construction phases to ensure project goals are met.
Overseeing the development of project schedules.
Supervising an on-site workforce of about 40 employees including masons, carpenters, steel workers, welders, tillers, plumbers, laborers etc.
Retail Store Supervisor Aug 2017 - Sept 2019
Agbeko Esther Licensed Over-The-Counter Medicine Shop ( Pharmacy Council of Ghana ) • Koforidua, Ghana
Established, supervised and directed the daily activities of a drugstore, including physical appearance and accuracy of dispensing.
Ordered for merchandise to be sold
Organized and maintained inventory
Provided customer service that makes customers feel welcome, important and appreciated.
Hired and supervised competent shop assistants
Inventory Management Officer Nov 2009 - Aug 2015
National Disaster Management Organization • Koforidua, Ghana
In - charged of relief items given to disaster victims
Handled receipt, storage and distribution of relief items given to disaster victims
Ensured accurate entry of data, proper documentation and correct inventory activities to support required level of inventory.
Maintained inventory records of the movement of items in and out of store room and communicated inventory position of store to the District Coordinator.
Educated the public on how to deal with disasters at home and in the public at large.
Medicine Counter Assistant – Retail Store Jun 2007 - Oct 2009
Avenue Chemist. Accra • Ghana
Sold and dispensed medicines to people in a community.
Offering advice on appropriate treatment of minor ailments and products.
EDUCATION
Master of Management in Management Science & Eng. Sep 2015 - May 2017
University of Electronic Science and Technology • Sichuan, China
Bachelor of Business Administration Sep 2010 - Apr 2014
All Nations University College • Koforidua, Ghana
Medicine Counter Assistant May 2006- April 2007
Avenue Chemist Training School • Accra, Ghana
KEY SKILLS AND COMPTENCIES
Effective decision-making skills and excellent communication skills
Strong customer service skills and client focused
Reliable and a team player
Strong attention to detail and ability to work under pressure
Ability to plan, prioritize and organize work tasks effectively and execute them with high level of accuracy.
Good discipline and time management skills.
AWARDS AND HONOURS
Best HR Student. 2014
Honor of selfless dedication of service towards the Beichuan Community in China 2015
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