Customer Support Social Media

Phone number: 063*******

Email: ************@*****.***

CASABLANCA - MOROCCO

PROFILE

ACCOMPLISHMENTS

SKILLS

Content editing

Research

Tiktok/Instagramonline platforms knowledge

Team collaboration

Great language and reading English skills

Cultural awareness of political and social situations Good community skills

ZINEB AKKI

Content Moderator

I AM LOOKING FOR AN ORGANIZATION WHERE I AM ABLE TO APPLY MY EXPERIENCE AND KNOWLEDGE AND HAVE OPPORTUNITIES TO LEARN AND DEVELOP AND PROGRESS MY CAREER IN THE ORGANIZATION.

I GAIN THE MOST SATISFACTION AT WORK WHEN I AM CHALLENGED, HAVE THE OPPORTUNITY TO LEARN AND DEVELOP AND MEET THE ORGANIZATION’S GOALS AND CUSTOMER EXPECTATIONS.

DEPENDABLE STUDENT WITH AN EAGER RESPONSIBILITY FOR THE CONTENT SAFETY OF SHORT VIDEO PRODUCTS, ENSURING THEIR LEGAL COMPLIANCE.

EAGER TO CONTRIBUTE TO DEVELOPING, MAINTAINING AND IMPLEMENTING COMMUNITY CONTENT SECURITY STANDARD.

ENGAGING IN THE IMPROVEMENT AND OPERATION STRATEGIES OF CONTENT MANAGEMENT SYSTEM.

EAGER TO COORDINATE WITH SUPERVISING DEPARTMENTS TO TIMELY DEAL WITH CONTENTS VIOLATING OUR COMMUNITY REGULATION, AND TO UPDATE OPERATION STANDARDS. Managed content distribution to online channels and social media platforms.

Conducted regular content audits to identify gaps and redundancies of content.

Approved, reviewed and edited content.

Having a keen eye on content that breaches community guidelines.

Provided concise and constructive editorial feedback to writers to improve article and story writing.

Coordinated decoration content and topics with editor and account owner.

Actively using Tiktok and Instagram

Having an active eye on Tiktok viral trends and content. Caring about current events, with great sense of social issues.

Familiar with Internet laws and regulations.

Good oral and written competence, strong executing and studying ability and great responsibility.

Language competence: English (for professional

communications).

EDUCATION

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CHINESE LANGUAGE

Faculté ain chock de lettre et sciences humaines.

2019-2021

DEUG level

.

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BAC BIOF OPTION PHYSIQUE

Cours val d'or mention très bien

Obtained in 2019

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IT AND WEB DEVELOPMENT

Eurelec

2021 - Current day

HOBBIES

Reading self help books

Analysing systems behind applications

Browsing social media (+15 hours on tiktok per week

Contact this candidate