Sales Associate Customer Support
Resume:
SAFFEYA HINKSON
Brooklyn, NY *****
*********@*******.***
Employment
HireArt – Flex Financial, New York, NY 10/2021 – 12/2021
Customer Support Associate (Remote) Per Diem
-Support team for Startup to assist renters regionally with half their rent payments.
-Utilized ZenDesk to funnel over 550 customer bill payments in real-time via online live chat.
-Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately.
-Answer website navigation issues, service questions, and general client concerns, experience on Flex App.
Highline Residential, New York, NY 2/2020 – 12/2021
Salesperson
-Licensed Real Estate Agent since 2015.
-Use geographic farming tools to search for sellers living in Condo, Co Ops, and Townhomes within the five boroughs.
-Performed Comparative Market Analysis for residential units by layout, price and location within Manhattan and Brooklyn.
Uniqlo USA, New York, NY 7/2019 – 4/2020
Sales Associate
-Engage with customers on the sales floor, register point-of-sale purchases, online orders.
-Pass out samples, drive sales and signup new customers to Uniqlo App.
-Product placement for promotion sales, install or remove displays, design pop signs.
Medical Staffing Network, Brooklyn, NY 6/2016 – 9/2019
Patient Technician – Med/Surg Unit
-Worked with RN to provide patient care, vital signs, bedside, documented medical conditions.
Hackensack University Medical Center, Hackensack, New Jersey 6/2014 – 1/2016
Department of Patient Care – Patient Technician
-Worked with RN to provide patient care, vital signs, bedside, documented medical conditions.
Container Store, New York, NY 9/2013 – 5/2014
Visual Sales Associate
-Customer sales representative, sold several items in inventory
-Handled heavy volume daily and during seasonal campaigns.
-Maintain the cleanliness of sales floor, product placement, priced inventory accurately.
Education
Davenport University 9/2020 – 4/2021
Post MBA Graduate Certificate: Predictive Analytics & Data Visualization
Davenport University
Master of Business Administration: Management 7/2009 – 4/2013
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