Customer Service Data Entry

Dionne Dupree

Colwyn, PA

*********@*****.***

484-***-****

Work Experience

Security Shift Supervisor

GEO Chester - Chester, PA

August 2018 to Present

Dispense and log medication for residents; patdowns; room and locker searches; security tours of the facility; issue infractions; report absconders to DOC; and use of Microsoft products efficiently. Barber/Stylist

BARBER, COLLINGDALE CUTS - Collingdale, PA

March 2016 to Present

Keep cards on file relating to clients' needs and products used. Keep records of payments and forms of payments.

Question patrons about desired services and styles. Wash, comb, cut, and clip patrons' hair using the necessary sanity tools. BARBER AND MANAGER

PLATINUM STYLEZ BARBERSHOP

January 2010 to March 2016

K Keep cards on file relating to clients' needs and products used. Keep records of payments and forms of payments.

Question patrons about desired services and styles. Wash, comb, cut, and clip patrons' hair using the necessary sanity tools. Make daily bank deposits and maintain payroll.

Order necessary supplies for salon.

Opening and closing the salon.

Education

B.S. in CRIMINAL JUSTICE

UNIVERSITY OF PHOENIX

May 2014 to Present

HIGH SCHOOL DIPLOMA

PENN WOOD SR. HIGH SCHOOL

June 1990

Skills

• CUSTOMER SERVICE (10+ years)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (Less than 1 year)

• TIME MANAGEMENT (10+ years)

• Data Entry

• CPR

• Computer Skills

• Data Entry

• Excel

• Front Desk

• English

• Microsoft Word

• Administrative Experience

• Hair Styling

• Negotiation

• Interviewing

• Microsoft Excel

• Microsoft Office

• Shift Management

• Individual / Group Counseling

• Crisis Intervention

• Motivational Interviewing

• Case Management

Assessments

Case Management & Social Work — Proficient

February 2020

Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Customer service.

• Social perceptiveness

Years of customer service that have included servicing the mentally challenged and mentally ill.

• Judgement and decision making

• Critical thinking and monitoring.

• Time management.

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