System Operator Office Assistant
Resume:
GRETCHEN DUYAG
Calgary, Alberta
*********@*****.***
Client’s -dedicated Radiologic Technologist with over 5 years of experience in healthcare field. Praised by supervisor for proficiency in patient care, guiding teams, and improving relationship. Operated X-ray, CT scan, Mammogram, and mobile imaging equipment in OR, Emergency Department, Triage and Recovery settings and front reception area. Noted for high achievement including meeting multiple deadlines simultaneously, building rapport and loyal relationships with astute attention to detail and problem solving. Proven leader with proven history of developing highly competent teams. Clear communicator with clarity in assessing physician needs including patient physical position, administration of varying medications and recommendations for post-scan care considerations. Approachable and nurturing system operator with acute awareness of patient comfort level and adaptability in unprecedented scenarios.
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SKILLS AND ABILITIES
MS Office (Word, Excel, Outlook, PowerPoint)
Accounting record keeping
Inventory control
Strong-work ethic
Organizational skills
Compassionate
Self-motivated professional
Medical equipment knowledge
EMR and Netcare knowledge
EDUCATION
Bow Valley College Calgary, Alberta, Jan-Dec 20,2021
Certificate
Medical Office Assistant, 3.37,GPA
Iloilo Doctor’s College Iloilo City, Philippines, 2010
Diploma
Bachelor of Science in Radiologic Technology, 3.6, GPA
PROFESSIONAL EXPERIENCE
REAL CANADIAN SUPERSTORE DEC 2021-PRESENT
Deli Clerk
Prepare food/vegetable trays, make sandwiches and pizza, cooking chicken.
Making fruit and meat platters and filling the shelves.
Slice meat for the customers.
Disinfect kitchen and sweep and mop the floor.
SANDMAN HOTEL JULY 2021-OCT 2021
Calgary, Alberta
Room Attendant
Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
Ensure all rooms are cared for and inspected according to standards.
Notify superiors of any damages, deficits, and disturbances.
Check stocking levels of all consumables and replace when appropriate
EVER PURE WATER REFILLING STATION Iloilo City, Philippines Dec 2018 - Dec2020
Supervisor
Kept organized and precise accounting records by monitoring sales documentation.
Reviewed sales reports, identify and enhance sales performance, support inventory overseeing.
Determined customer concerns for front-line and areas throughout by employing strong companies’ expertise and problem-solving abilities.
THE MEDICAL CITY- ILOILO Iloilo City, Philippines
Radiologic Technologist May 2013 - Sept 2018
Supervised and handled inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films, and chemicals to reorder and restock.
Operated x-ray, CT scan, Mammogram, and mobile imaging equipment in OR, Emergency Department, Triage and Recovery settings.
Informed patients on procedure details, provided instructions, and answered questions to decrease anxiety and increase cooperation.
Assessed physicians' orders to verify medical imaging needs and operated radiologic equipment to obtain, develop and produce diagnostic images.
Received and directed calls using multi line phone system, schedules appointments and took messages and supported reception.
Entered correct and complete patients’ information, procedure, and clinical indication in the radiology information system.
Ensured that all procedure done are charged appropriately.
VOLUNTEER EXPERIENCE
KERBY CENTRE Calgary, Alberta
Volunteer Foot Clinic Receptionist Feb 2022- Present
Obtain the cash from the accounting office, ensure correct float, and set up front desk.
Greet clients when they come into the clinic, inquire as to how you can assist them.
Check clients in for their foot care appointment and book follow up visits in the computerized Office Tracker Program.
Collect payment from clients for foot care services/products.
Answer all telephone calls and regularly check and respond to all voicemails.
Ensure reminder calls are made for upcoming appointments.
File the client charts.
Assist with administrative duties, including updating clinic information, tracking clinic statistics, photocopying, and faxing etc.
Ensure that all Alberta Health Services Standards are being met as outlined by manager of Wellness Clinic.
Assist in the cleaning of the clinic.
Promote the Wellness Clinic events and services.
WESTERN VISAYAS MEDICAL CENTER
Iloilo City, Philippines
Volunteer Radiologic Technologist assistant Jan 2012
Supported front reception by answering a multi-lines telephone, take messages, scheduling appointments, preparing, and educating patients about their procedure.
Filed x-rays films in the filing room, released patient results, check inventory and re-stock materials like contrast, films, and printer.
Assisted patients and radiologist in ultrasound and prepared examination rooms.
MEMBERSHIPS AND CERTIFICATES
Passed the licensure examination for Radiologic Technology in the Philippines (2011)
Member of Radiologic Technologist Association in the Philippines (2012)
Passed the Prometric Supreme Council of Health, Qatar for Radiologic Technologist Examination (2016)
Completed the Technical and Clinical Workshop for Arcadis Avantic (Held on Sept. 1-5,2014)
Disaster Preparedness Plan and Patient Handling Techniques (Issued on Feb,16,2017)
INTERESTS
Travelling, Yoga, Arts, Reading, Hiking
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