Qa Analyst Agile Coach

Kodam, Certified Scrum Master

Certified SAFe Agilist

Certified ITIL Practitioner

*******@*****.***

Mobile:+91-767*******

www.linkedin.com/in/mahidhar-kodam-b62b4324

Objective

Seeking a position to aid transformation of the Projects/Programs towards Agile and Scaled Agile delivery. Utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful, innovative, and flexible

Profile

Senior professional with diversified experience in Agile Delivery, Program Management, Scaled Agile Transformation, ITIL Process Management and Product Engineering

Certified Scrum Master. Mentored and coached engineering teams with Agile best practices and enabled process adherence.

Created dashboards and reports for executive management review. High visibility with key stakeholders for SOS, Portfolio Management review and Portfolio Feature refinement meetings.

Certified SAFe Agilist – Guided the client in the Agile transformation journey towards Scaled Agile by being a vital cog in the process and bringing the necessary skills and knowledge, essential to achieve the transformation using SAFe

Certified ITIL Practitioner. Took up the roles of Queue Manager, Incident manager, Problem manager as the situation demanded. Followed CI – Continuous Integration and Iterative delivery model and ensured that Incident and Problem management was adhered to committed SLA conditions

Facilitated Release Train level ART Sync, SOS, Retrospectives, Solution demos for the Agile release train

Identified and foreseen problems, impediments, dependencies, team dysfunctions and worked on providing a quick resolution for keeping up team’s productivity. Helped resolve conflict(s)

Establish and contribute to Agile COE.

Conduct Agile trainings, Design thinking, Inspect & Adapt workshops, PoC walkthroughs

AWS Cloud migration of standalone Apps. Tracking, Monitoring and Post Go-Live support

ITSCM pivot and driver for the Portfolio, adherence to ITSCM Monitoring, Control and Governance standards

Jira administration and migration, expert in Atlassian suite. Remodel Jira workflows and customization

Expertise in Product Testing, Integration Testing, Functional Testing, Regression Testing, NFR Testing, Stress Testing, High Availability Architecture, Business Process Management – BPM, Disaster Recovery testing, BFSI domain, Infrastructure Management Services - IMS, Client-Server Applications and Web based applications

Lead and Delivered 12 Program Increments in SAFe, several GA releases and LA releases of the product

Possess excellent Problem Analysis, Resolution, Attention to detailing skills as well as excellent Communication, Interpersonal and self-organizing skills. Ability to adapt to changing work environment to implement Management vision in an efficient manner

Dedicated to concepts and principles of Agile Project Management, Best practices, and software lifecycle methodologies like AGILE, SCRUM, SAFe, KANBAN, Iterative Development, TDD, CI, CD & WATERFALL

Well versed with use of Configuration Management Tools like VSS, SHAREPOINT 2010, VM ware and knowledge on SUBVERSION, CHEF, Bitbucket, Jenkins. Expertise in Microsoft Office Suite products

Technical Skills

Software delivery model : AWS, SaaS, HA, DR, MDM, Product and platform integration

Languages : Visual Basic, SQL, HTML, XML, VBScript, Mysql

Operating Systems : UNIX, Windows, MC OS, iOS

Tools : JIRA, TRAC, MS Project, ServiceNow, Remedy, Confluence

Project

First American Mortgage Services

Role

IT Program Manager, Scrum Master, Agile Coach

Company

First American India, Bangalore

Duration

Jan 18 – Current

First American India is a captive of First American USA and provides industry leading solutions in the space of Mortgage solutions portfolio for US and Europe based customers.

Responsibilities:

Performed the role of PM and Agile Coach for FAMS division. Helped in Scrum process adherence.

Agile Transformation to SAFe, process adherence expert

Multi faced role – PM, Scrum expert, Coach, Program Manager, Release and ITIL process manager

SPOC for QMS and Delivery excellence within the Organization

Jira cloud administrator and completed Jira migration. Jira workflow design and customization.

Handled the entire portfolio AWS Cloud Migration planning and implementation

High visibility reporting and dashboards for senior management and portfolio

DevOps and SRE Agile onboarding, CI, Best practices, Roadmap grooming

Infosec compliance and Process compliance audits

Performed Agility assessments for team to gauge and improve on Agile practices

Expert in tracking, managing, reporting the Vulnerabilities for Apps. Helped in compliance.

Created VITs dashboard, review and Improving Infosec compliance and Governance

Established offshore DevOps & SRE teams and derived the KPI’s for DevOps wrt Apps

Derived and defined team and Application metrics/KPIs, keep score healthy

Brainstorm and establish AGILE COE, contribute, and sustain the capability

Overall project delivery and management for multiple teams

ITSCM anchor and SPOC for ITSCM DR drill, compliance, planning, and governance

Customer CSAT survey and scorecard for key stakeholder’s feedback & Insights

Problem solving, RCA, Critical incident bridge resolutions

Product and Technical Roadmaps, JIRA Portfolio plans, Dashboard trackers

Program, Project, and Process management for FAMS portfolio

Identified critical path, MVP, improved efficiency of teams, Turn-around time

Action planning, Dependency mapping and simultaneous tracking for multiple In-Flight projects

X-Ray integration and administration in Jira Cloud

Review and enhance Delivery excellence process and metrics

Handling Risk and devising Mitigation strategies. Derive RACI matrix, RAID log.

Budgeting and Invoicing for the project

Project

Nordea Bank, Customer and Counterparty Management

Role

Associate Engineering Manager

Company

Accenture Bangalore

Duration

Oct 15 – Jan 18

Nordea is one the largest banks in Europe and its presence includes the channels of Banking and wealth management. The current team is scattered in a Distributed Agile Scrum team.

Responsibilities:

Performed the role of Scrum Master in the Customer and Counter party team at Accenture/Nordics

Helped the CCM program (6 Teams) in transformation to Scaled Agile Framework by being an Agile Coach and mentoring the Program. Also bringing in the needed expertise for the SAFe Implementation.

Facilitated Program Increment planning, All Sprint Ceremonies. Portfolio Feature refinements, Release Train Alignment, System Demos, Agile Release Train Sync and SOS.

Took up the role of Transformation Coach at the Client and conducted the Inspect and Adapt workshops, brownbag sessions, problem solving workshops to ensure successful SAFe transformation

Also multitasked with the role of Queue and Incident manager for the CCM solution

Facilitated the L3 support team to drive incidents based on priority using KANBAN methodology

Work with Product Owners, Portfolio Management to define and realize the MVP for solution

Guided product owners in developing, maintaining, and grooming Product Backlog in JIRA

Provide training materials and high value content for coaching and training needs of the Program

Incorporate best practices TDD, BDD, Automation, refactoring, CI for high quality Engineering

Evaluate, Inspect and Adapt of the Current / Ongoing Agile maturity and response received

Performed ROI, Cost Analysis for new and critical demands for the Business

Supported in migration of the solution / components to achieve Business Critical Application status

Supported the feature refinement of the Portfolio Kanban board at the Value stream level

Promoted Agile First and Agile ways of working, strive to have a great Team morale and work culture

Project

OcwenCustomers.com, Real Portal & ACH

Role

Lead Engineer

Company

Altisource Business Solutions, Bangalore

Duration

Oct 13 – Feb 15

Altisource financial and mortgage services provider catering to US markets.

Responsibilities:

Performed the role of First Line manager for QA Team of 8

Fostered self organizing, high performing teams through facilitation, mentoring and coaching.

Maintained a close interaction with the Product Owners to chart out the product road map

Drafted the Test plans, Test Signoff, Test case Review, Test Coverage, Summary Reports, Requirement Traceability Matrix, QA dashboards and mapped it to Product feature list

Provided Metrics and Release/project/sprint level status to the required stakeholders periodically

Scaling to 5 Million – NFR project

Performed ROI, Cost Analysis for new functional lines namely Mobile site and Mobile apps

Rolled out the QA signoff for mobile site, mobile app and legacy applications

Extensive use of Mobile Emulators plus real-world devices for mobile app validations

Provided the QA capacity planning for each sprint in MS Project

Maintained and updated the QA repository, QA Environments, Test Link Test Management suite

Initiatives to implement Check sum on build labels across Org level, Environment Harmonization

Budgeting. planning and execution for all resources

Used selenium RC to maintain regression suite

Project

AppsOne

Role

Product Lead - Test Engineering

Company

Appnomic Systems Pvt Ltd, Bangalore

Duration

Dec 10 – Sep 13

Appnomic – Product startup for Infrastructure Management services and Application behavior learning

Responsibilities:

Inception, Lead and managed a Product Testing team of 10 members

Worked progressively with Product Team to gather Functional specs and Use cases

Hands on with end-to-end product life cycle with respect to Requirements gathering, Use cases, Deployment, Installation, Configuration and Management of the Product

Presales support, Product deployment and troubleshooting

QA repository Admin and QA Infra management

Mentored team members on Product knowledge and using the tools like TRAC, Aptest, VM Ware, Amazon Cloud AWS product deployment efficiently

Application performance benchmarking

Interoperability testing

BPM solutions, BPM workflows, Disaster Recovery for clients and provisioned POC for customer demos.

Project

Master Data Management, Purisma, CA USA

Role

Senior QA Analyst

Duration

July 08 – Nov 10

Purisma is delivering a breakthrough, solutions-driven approach to Master Data Management (MDM).

Purisma is optimized for solutions such as reconciling master records, customer 360 reporting and analytics.

Responsibilities:

Analyzing Business Requirements and Technical Specs to derive Tests, Test data and Test Cases

Prepared Test Plans for some of the web-based applications

Providing Critical and/or high visibility customer support

Provided testing results and weekly Status report to the QA Manager and QA Lead

Performed Authorization, Authentication and Security Testing for web application

Performed Backend Database Testing in SQL server as a part of Validating Front end data

Worked with various Configuration Management tools like VSS, SHAREPOINT

Project

Financial Trading Systems, SAC Capital, CT, USA

Role

Senior QA Analyst

Duration

Sep 06 – April 08

SAC has some of the most sophisticated Software Applications available for Securities Trading related activities. The project involved extensive testing on Databases, Front end Web Applications and Reports generated from wide variety of internal databases and external sources.

Responsibilities:

Primary responsibility is in Database Testing, Reports Testing and Web Based Applications

Participate in structured walk-through assessments at key project milestones

Involved in preparing Test Data, Test environment setup and Defect Triage

Executed Functional (System, Integration, End 2 End, Smoke) and regression test suites

Imparting Domain knowledge of various Terminologies in the Hedgefund and Capital markets

Was involved in Packaging the Production Changes, so that they were properly migrated and tested

Project

Customers First Property Insurance, Liberty Mutual, NH USA

Role

QA Analyst

Duration

May 05 – June 06

Liberty Mutual is a leader in workers compensation coverage and they also offer auto, life, and home insurance.

Worked with Personal Lines Property Underwriting group on the Customers First Property Team.

Responsibilities:

Worked to derive the Test cases and execution based on the Business Requirement Documents

Generated Test cases for Countrywide 50 states for Customers First Property Bindability rules

Took proprietary Ownership of Bindability module and also worked on other business modules such as Reconciliation and Tier

Performed Performance Testing Using Bindability Test Tool and Scheduled batch job execution

Effectively interacted with a diverse group of people during the course of project execution and been through an enriching learning experience in Client location

Project

AT & T Wireless System, AT & T USA

Role

QA Analyst

Duration

Aug 04 – Apr 05

Responsibilities:

Functional testing, Test documentation and artefacts

Data driven testing and UI testing for customer portal

Understanding Business features and derive test cases and execute, capture Test results, Bugs

Achievements

Awarded best Agile practitioner among all the Agile community at Nordea Retail domain

Awarded Pink Flamingo of the month in Liberty Mutual Insurance CFP Team

Awarded “Thanks a Zillion” for Financial Trading systems Project, SAC capital Advisors

Education

B.Tech 2002 Electronics and Instrumentation Engineering, JNTU

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