Phone Representative Customer Service
Resume:
SUMMARY
Diligent worker very good with customers. I try to have my customers happy as possible on the calls that I make with the customer. A very good listener, quick to react while after spoken to that's just my motive to wanting to work much more greater. I love to hustle I have a lot of ambition and have dreams to be my own boss one day. And love when I make my customers feel complete and resolve there problems and concerns. I'm a great person to have in your company. SKILLS
Customer relations
Customer service
Call center experience
Goal setting
Performance improvements
Strategic planning advice
EXPERIENCE
Phone Representative
Port Saint Lucie, FL
Telephone Performance/ Sep 2019 to Mar 2020
Documented conversations with customers to track requests, problems and solutions. Increased customer satisfaction ratings 85% by effectively answering questions, suggesting effective solutions and resolving issues quickly.
Kept detailed records of customer accounts, including actions taken, issues resolved and covered great information by keeping great notes from the phone calls thats made. Provided excellent services for customers by following up on issues, such as payments, policy renewal and answers questions,
EDUCATION AND TRAINING
High School Diploma
Lakeside High School May 2018
Atlanta, GA
DECA PROGRAM AT LAKESIDE HIGH SCHOOL
This a marketing class that I took in high and learned about marketing and entrepreneurship this is my specialty. I love marketing this Is why I'm going to college Online to get a degree in college while I work a full time job.
E
Romario Elie
***********@******.**
m
Port Saint Lucie, FL
34984
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