Service Representative Customer

Keshanna Campbell Boucher

** *********** ***** **** ***,

Milton, Vermont

United States of America,05468

Phone: 802-***-****

Email: ***********@*****.***

PERSONAL SUMMARY

Self-driven, reliable, hardworking, and analytical person who enjoys challenges. Willing to assume responsibility and posses a high level of professional integrity. My outstanding track record is the hallmark of my success is embedded in my zeal for continual learning and holistic development, collaboration and a desire to continuously add value within my arena; I am able to enhance the development and growth of the organization while maintaining the highest ethical standard.

PROFESSIONAL EXPERICENCE in Jamaica.

Alliance Payment Services Limited (Epay) 05/03/ 2017

Accounts Payables 09/01/2019 – 09/30/2020.

Keeping track of all payments and expenditures including utility bills, invoices and Company benefit and payroll statements.

Thoroughly Check all NCB and BNS bank to cards transfer file to ensure that money is being topped up on the correct cardholder account.

Payment received in our NCB Bank account for the prior day ensures that they are all posted and deposited in Quick books.

All cheque payment collected are to be posted in Quick Books and deposit when received in our bank account on the same date.

All printed card invoiced are to be posted to Quick Books and when the customer collects their orders for cards the invoices are to be sent out to each customers/company on a daily/weekly basis.

Write all cheque payment for the company/business.

Write all Direct bank transfers on an excel template, after all transactions has been processed on templates for recording purposes in Microsoft Office Suite “share point”.

Manages the petty cash pan, issued cash for approved disbursement.

Ensure that the Reconciliation is up to date for the petty cash pan.

Create Monthly services and post to quick books after which they are send out to each company for payments. The first of each month.

Writes cheque for Petty Cash Replenish after Nadine M. Robinson approved it.

Creation of invoices for Secure Pay Jamaica limited in Quick Book.

Writing up the lodgments for Secure Pay the Day before so that it can be send to the bank in the morning to be deposited.

Writing up of all Cheques for Cable and Wireless if direct transfer not done

Initiates all Electronic payments which include: ACH File Upload, Other Bank Transfer to Transactions E-pins Limited.

Login to NCB and Download the bank statement and send it out via Email every morning and evening to all relevant person.

Keep track of all receipt from each staff members who receives funds from our petty cash system or cash pan.

File each receipt for recording purposes.

Card Printing Officer and Customer Service Representative……May 3,2017- Sept 1 2019

Preparing all clients cards, inclusive of (Private Sector), corporate fuel card (Valu Card), Student cards, company ID cards and all other branded cards that may develop in the future.

Updating the cards stock reconciliation log.

Liaising with clients, following collection or delivery of cards.

Assisting with accounts receivables collections for specific customer accounts.

Following up with customer to ensure collection of all payments pertaining to printed cards.

Answering client’s calls and rendering assistance to clients for any products within the business.

Social Development Commission (SDC) July 6- 24, 2015 (Summer Employment)

Assisting with accounts Payable.

Database entry

Writing up cheques for special project individuals

Carlisa Enterprises Limited March 3- 6, 2015 (Temporary)

Customer Service Representative.

Filing Accounting documents

Monitoring all incoming calls

Rural Agricultural Development Authority (RADA) / Jamaica Banana Accompanies Measure July 7 –July 25,2014

(Summer Employment)

Filling organizing Accounting information.

Organizing Accounting information.

EDUCATION AND QUALIFICATIONS

The University of the West Indies Mona Campus 2015- Oct 2020.

Bachelor of Science Degree in Accounting (BSc) Pending

The University of the West Indies Open Campus 2013-2015

Supervisory Management (Credit)

Managerial Accounting (Distinction)

The Gregory Park Baptist Learning Centre 2012- 2013

Human and Social Biology

Principles of Business

The Queen’s School 2007 -2012

Principles of Accounting

French

Chemistry

Information Technology

Biology

Mathematics

English

ACTIVITIES AND INTEREST

Foreign language (French), Creating new ideas, meeting new individuals.

SKILLS

Accounting Skills,

Microsoft

REFERENCE

Clifford Spencer (Director)

Ministry of Industry Commerce Agriculture and Fisheries

Telephone Number: 1-876-***-****

Julie- Ann Dowding (HR)

Alliance Payment Services Limited

Telephone Number: 1-876-***-****

Contact this candidate