Courtney Jones
*** ********** ****** *** *, Colonial Heights, Virginia
*****************@*****.***
Summary
I am ambitious and driven. I thrive on challenege and constantly set goals for myself. I am always looking for an opportunity to to better and achieve greatness. In my previous role I was promoted two times in less than three years.
Experience
Customer Service Representative
Maximus Call Center 10/2020 - Present
Chester, Virginia
Answer incoming calls from consumers including general public, prospective enrollees and people assisting enrollees or acting on their behalf. I also process new applications for health care coverage via telephone including household income, interpreting determinations made by the marketplace and enrollment into health plans.
Education
Hopewell High School General Studies
06/2005
Hopewell, Virginia
Skills
Communication
Teamwork
Problem Resolution
Organizational Skills
Creativity