Jodi Mandeville
Candler, NC *****
*******************@***********.***
10+ years of billing and consulting
Authorized to work in the US for any employer
Work Experience
Retail Lead
Goodwill Industries
2018 to Present
Fosters growth of others through recognition, coaching and development opportunities
● Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
● Assists with making business decisions, always putting staff and customers first
● Builds and maintains trust from staff and customers by using sound judgement Client Support Specialist
WV Primary Care Network - Teays Valley, WV
2014 to 2016
Programmed electronic billing formats, paper formats, encounter changes, updated the ICD9-10 and CPT codes in system
● Trained all FQHC's for the state of WV on Medical Billing Software
● Supported all state clients with Medical Billing Software via Help Desk
● Performed minor networking maintenance and troubleshooting Revenue Cycle Manager
Valley Health Systems - Huntington, WV
2001 to 2013
Managed 27 FQHC Healthcare centers centralized billing department; physician credentialing; data entry; negotiated insurance contracts, HMO's increased revenue 17% in the first 90 days
• Coordinated the IT Help Desk
• Implement new practice management system. Trained all staff on Medical Billing and practice management system
• Evaluated employees annually
• Physician credentialing
• Insurance contract negotiations
• Insurance billing
• Denials
• Payment posting
• Aging accounts
Billing & Collections Receptionist
Charleston OB/GYN - Charleston, WV
1985 to 2001
• Billed, verified and authorized insurances
• Scheduled patients for surgery
• Prepared on-call schedules for physicians
• Registered patients upon arrival
• Prepared financial reports
• Physician credentialing
• Maintained office records
Education
High School Diploma
Saint Albans High School - Saint Albans, WV
Skills
• CPT Coding (10+ years)
• ICD-10 (10+ years)
• Help Desk (10+ years)
• Employee Evaluation (10+ years)
• Insurance Verification (10+ years)
• EMR Systems
• Accounts receivable
• Customer service
• Data Entry
Assessments
Medical billing — Highly Proficient
February 2022
Understanding the procedures and forms used for medical billing Full results: Highly Proficient
Protecting patient privacy — Highly Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Work style: Conscientiousness — Proficient
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.