Brand Associate Sales

Saima Nawaz

*********@*******.*** Edmonton Alberta 780-***-****

HGHLIGHTS

* + years of practical experience in retail including sale floor operations, merchandising, cash register, fitting room, replenishment, add/remove stocking, promo changes, clearance markdown in well-known outlets Banana Republic, Winners, Marshalls Canada.

Demonstrated ability to deal with customers, demonstrating product details, listening, and addressing their queries to ensure customer satisfaction.

Proven ability to use all required technology effectively and learn new technologies quickly.

Suggested and assisted management for continuous improvement, identify errors and root causes.

Shipping and receiving experience

CANADIAN WORK EXPERIENCE

Banana Republic, Outlet Mall, Edmonton Feb 2020 till date

Stylist / Brand Associate

Duties include

Performing sales floor, fitting room duties and daily store operations.

Dealing cash register

Performing replenishment, stock handling and markdown

Providing in store and on phone customer services and effectively guided customers about product selection

Using technology including iPod and all operation of zebra printers and mark down gun.

Performing shipment setup, arranging tables, bins, hanger trees, baker rack, tools

Checking promos in store and change it as required

Removing and putting sensors on the products

Reticketing and tagging

Assisting completion of work processes before and after the store closes

Winners/Marshalls (TJX Canada), Calgary Trail /Outlet Mall, Edmonton July 2020 till date

Sales Associate

Duties include

Having knowledge about the procedure of executing the smooth and timely movement of merchandise from the backroom to the sales floor, and maintaining floor operational standards and merchandise presentation standards and customer service

Having experience of merchandise presentation fashion trends

Knowledge about all the priorities and providing direction and support in the communication to drive sales and improve merchandising processes

Having warehouse training and knowledge about all procedure of receiving truck and sort out all shipment items, knowledge use all sensor, machines, zebra printers, using compactor

Having markdown training and knowledge about all the procedure of markdown and using different tools or machines in markdown procedure in TJX

Dealing sales floor, fitting room, and jewelry section.

Performing cashier duties including return, discount voucher,

Shelf stocking

Using technology including iPod and all operation of zebra printers and mark down gun.

Removing and putting sensors on the products

Reticketing and tagging

Supporting activities before and after store closure.

Previous Canadian Experience

Previous experience includes Dollarama and Bentley Store in Edmonton

LANGUAGES

English (Fluent in Reading, Writing, Speaking, Listening)

Urdu (Fluent in Reading, Writing, Speaking, Listening)

Punjabi (Fluent in Speaking and Listening)

Hindi (Fluent in Speaking and Listening)

SKILLS

Customer Services, Merchandising, Cash handling, All floor operations, Inventory

Communication, Problem Solving, handling complex customer interactions, taking initiative

Quick learning, effective collaboration, team player and individual performer

Computer software, hardware, and other technology

TRAININGS

Gap Inc. Field Equality & Belonging: Introduction to Unconscious Bias

Gap Inc. Retail Academy: Growth Mindset - Whole Brain Thinking

Gap Inc. Canada, North America Fashionably Safe Video

Gap Inc. Canada Health and Safety at Work

Gap Inc. Canada WHMIS SIMDUT

Gap Inc. Principles of Integrity: Code of Business Conduct Overview (Standard)

Gap Inc. Principles of Integrity: Code of Business Conduct Overview (Expanded)

TJX Canada Loss and Prevention

TJX Canada Health and Safety

TJX Canada Shrink Smart

TJX Canada WHMIS

TJX Canada Health and Safety at Work

EDUCATION

Master of Science in Computer Science

VOLUNTEER EXPERIENCE

Sweet Grass School, Edmonton: Assisted in in class activities and day trips Sep 2019 till present

Election Office Riverbend Riding, Edmonton Sep-Oct 2019, and Aug-Sep 2021

REFERENCE

Mihaela Beronic Manager Banana Republic Outlet Mall Edmonton Mobile Phone: 780-***-****

Email *******.*******@*****.***

Contact this candidate