**/**** ** **/****

Aurora, CO

**/**** ** **/****

Denver, CO

1995

El Paso, TX, United States

THELMA GUTIERREZ

Summary

Special Finance Assistant Manager with management experience and exceptional people skills. Versed in contacting banks to secure loans for credit challenged or credit deprived customers, am a driven person also skilled in cold calling customers.

Results-oriented, strategic sales professional with Nine years in the automobile industry. Articulate as Sales and Leasing professional driven to succeed. Strategic planning and client relationship. Experienced Assistant manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Skills

Excel in contacting customers

Drawing up contracts

Use of Microsoft and excel programs

Experience

Special Finance Assistant Manager

Suss Buick GMC

Led sales calls to establish sales and customer retention goals. Negotiated and closed contracts with Banks as well as customers Implemented a consultative selling approach on all inbound calls. Conducted business to business telephone sales.

Contacted new and existing customers to discuss how their needs could be met with specific products and services.

Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner. Managed account with highest sales volume in company history, with sales volume. Exceeded team sales goals by 50%.

Sales Leasing Consultant

John Elway Chevrolet

Implemented a consultative selling approach on all inbound calls. Generated 10 leads weekly.

Contacted new and existing customers to discuss how their needs could be met with specific products and services.

Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner. Created strategies to grow customer base which resulted in a 15% increase in monthly sales. Education and Training

lack of credits to achieve an Associates Degree: Liberal Arts\ Psychology El Paso Community College - Transmountain Campus - EPCC TM Minor in [Name of Minor]

Minor in [Name of Minor]

High School Diploma

Activities and Honors

Member, Alumni for Canutillo Class of '71

El Paso, TX 79904 915-***-**** adqbeq@r.postjobfree.com

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