Document Specialist Center Agent

Brittany Atkinson

Work Experience

Care Coordinator One Call - Greenville, NC June 2021 to December 2021

Answering inbound calls Scheduling appointments

Obtain necessary documents from outside facilities Updating accounts

Document Specialist

Adecco

January 2021 to June 2021

Title maintenance Checking mail Lien releases State changes

Customer Service Representative Camping World Call center - Greenville, NC March 2019 to December 2020

Answering inbound calls Placing customer orders

Re-sending and returning packages Fixing customer orders

Communicating through online chats and emails Transferring calls

Collecting payments

Store Manager

Auntie Annies - Greenville, NC January 2016 to March 2019

Supervising shifts, opening and closing store shift change and deposits

Handling cash and credit transactions Greeting customers

Prepping Baking pretzels Inventory

Product ordering

Scheduling, hiring, interviewing

Call Center Agent

Convergys - Greenville, NC December 2014 to December 2015

•Answering inbound calls

•Troubleshooting customer equipment/ taking payments

•Scheduling technician appointments

Collecting payments

Assistant Manager

Subway

January 2012 to November 2014

•Supervising shifts

•handling cash and credit transactions

•making sandwiches

•serving customers

•change orders and bank deposits

•inventory and truck orders

•scheduling

•Taking out Trash vacuuming

Team Lead

Total Care Cleaning - Greenville, NC January 2011 to March 2012

Assigning team to specific cleaning areas Cleaning offices, houses, apartments

Usong correct cleaning supplies for specific cleaning areas Keeping track off supply inventory

Crew Trainer

KFC

September 2006 to February 2011

•Handling Cash and credit transactions

•Greeting Customers

•Packing food

Education

Diploma

North Pitt High School August 2004 to 2007

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