Active Directory Customer Service

RESUME

G.KARTHIKAYAN

Email-ID: **********@*****.***

Contact: 960*******

OBJECTIVE:

Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today’s changing work environment.

Experience:

Worked at Attune Technologies, (TS SYSTEMS) Chennai Desktop Administrator from Nov 2014 to Dec 2016

Worked at APOLLO LOGISTIC SOLUTIONS, (FURTRISTIC INFO SOLUTION) SYSTEM ADMIN EXECUTIVE from 01 Mar 2017 to 24Nov 2018

Currently working on EVOLV CLOTHING COMPANY PVT LTD -CHENNAI SYSTEM ADMIN EXECUTIVE TILL DATE

Professional Skills:

Installing Windows server 2003, 2008 and 2012 Servers and services.

Knowledge of DNS, DHCP & IIS Server.

Configuring and troubleshooting Microsoft office 365 Outlook 2007 & 2010, & Thunderbird.

Installing and configuring Active directory users, computers, groups and printers.

SAP-S4HANA 1809 software Production Full working flow knowledge & all frontend support.

Microsoft Dynamics NAVISON Retail software full working knowledge & all frontend support.

CCTV Monitoring & DVR, NVR Maintenance, Supports.

Managing user permissions. Install, configure, upgrade, maintain and support desktop systems based on customer service requests.

Apple MAC handling and troubleshooting.

Resolve technical issues using by GLPI ticketing system

All kind of Laptop assembling and dismantling hardware spares like display, Hench’s, motherboard keyboard and hard disk.

Computer assembling and maintenance.

Technical support of Desktop Operating System Windows XP/7/8 & 10.

Handling Networking Equipment’s. Coordinate and support MPLS & ILL and broadband LINE.

Maintain computer peripheral devices like printers and resolve associated problems.

Escalated issues as needed and maintained communication with customer and Technical teams.

Sharing folder, configure the Printer as Network printer & local printer.

Setup computers and install software for various applications and programs.

Troubleshooting skills in software and hardware problems.

Works with vendor support contacts to resolve technical issues within the desktop environment.

Able to manage time effectively, set priorities appropriately. Education Qualification:

Course Year of

Passing

Institution Percentage

MCA

2011-2014 THIRUVALLUVAR COLLEGE OF

ENGINERRING AND

TECHNOLOGY(VANTHAVASI)

78%

BCA 2008-2011 SRI VINAYAGA COLLEG OFARTS

&SCIENCE(ULUNDURPET)

70%

XII 2006-2008 GOVERNMENT BOYES HIGHER

SECONDARY SCHOOL, ULUNDURPET

52%

X 2005-2006 GOVERNMENT BOYES HIGHER

SECONDARY SCHOOL, ULUNDURPET

50%

PERSONAL DETAILS:

Father Name : S.Gurusamy

Date of Birth : 10-03-1991.

Languages Known : English, Tamil, and Malayalam

Marital Status : Married

Total / Relevant Experience : 6+ years

Current CTC : 30k

Expected CTC : 45k

PAN : EYMPK3913E

Passport : N1398248

Notice Period : 15 to 30 days

Address : 1/147 Panchayath road,Perungudi

Chennai,600096

I hereby declare that all the details furnished above are true to the best of my knowledge and understanding.

G.Karthikayan

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