Tracy+Harwell RESUME
DOCX - ** KB
TRACY HARWELL
**** ***** ***, *******, ** 38108. . Cell: 901-***-****.
Email: **************@*****.***
BRIEF OVERVIEW
I currently serve at the City of Memphis as a Compliance
Specialist.. My other professional experiences include Having over
7 years of continuous employment in the Public Sector, 10+ years
in Inspection and Compliance, which has help build my customer
service skills, analytical skills, and my interpersonal skills to an
astonishing high. Also, I am a proven team player through all of
my work experience and accomplished at several companies.
EXPERIENCE
Compliance Specialist, City Of Memphis, Memphis, TN
2013-Current
-Responsible for pre-trip inspection of vehicle
+ Daily checking and printing of the CS queue for citizen
complaints in their assigned area
«Inspect parcels from CS queue of citizen complaints
«Received daily area assignment for canvassing
- Canvass assigned area for overgrowth violations
- Researched parcels using the Tom Leatherwood site; identify
parcel ID #, owner, legal address
- Creating a service request in the City’s internal Oracle system
for each parcel ID # with overgrowth violation
- Referring service requests to the responsible department; i.e.,
Shelby County, Code Enforcement, Solid Waste
- Respond to Priority or Hot Calls that require immediate
inspection of a parcel and a report of findings
- Utilize Xora application, Tom Leatherwood, and Google Street
view to review Contractor jobs of completed grass cutting
services.
- Communicate with internal/external customers to include City
staff, citizens and Grounds’ contractors
-Print daily Oracle Task Report and submit to supervisor
- Complete a daily log of activities and a summary count of
parcel dispositions
- Attend various meetings; neighborhood association, staff or
division meetings
City Of Memphis Inspector, Memphis, TN
Memphis Weights and Measure Services
2011 — 2013
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+ Help prevent unfair practices by welgnt ana measurement
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