Customer Service Ventilation Equipment

PIERRE BATTLEY

***************@*****.*** 225-***-**** Baton Rouge, LA 70810

Summary

Positive, guest-focused game room attendant with excellent knowledge of game room operations. Solution-focused with history of quickly troubleshooting and correcting mechanical errors. Educated on game room safety procedures. Outgoing Game Room Attendant with excellent customer service skills. Well-versed in game room operations. Knowledgeable of current arcade equipment maintenance. Dependable employee with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Bringing two years of certified experience and proficient troubleshooting skills. Self-motivated technician experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment. Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills. Committed to proper handling of food items and adherence to health and safety guidelines. Excellent balance, stamina and social skills. Desire to take on new position with Main event offering opportunity to enhance business operations. Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image. Motivated employee delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered punctual, reliable employee. Outgoing and friendly with strong motivation for success. HVAC Service Technician with 6 months experience in heating, air conditioning, and refrigerant systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, refrigeration machinery operations and HVAC repair and maintenance. Excellent understanding of HVAC controls.

Skills

Issue resolution

Sales abilities

Safety assurance

Resource distribution

Ride maintenance

Equipment maintenance

Customer service expertise

Amusement operations

Operations monitoring

Experience

Game Room Attendant Main Event - Baton Rouge, LA 06/2021 - Current

Managed game room floor operations, assisting guests with arcade equipment.

Performed daily upkeep and cleaning of game room components.

Delivered instructional guidance to guests on game room equipment.

Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.

Computed payouts for ticket dispensing games to guests.

Identified and removed out-of-order games from floor until fully operational.

Prepared reports for management of equipment failures and breakdowns.

Collected, tallied and documented tokens from token actuated games.

Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.

Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.

Interacted with 300 guests per day to deliver positive, fun experience.

Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.

Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

Resolved guest concerns or complaints and kept supervisors informed of escalating situations.

Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Scheduled, organized and assisted in managing game room leagues and tournaments.

Assessed weekly inventory and submitted prize and supply orders for approval to general manager.

Coordinated and planned promotions and special events, increasing sales revenue.

Completed preventive maintenance and updating of debit card readers and network equipment.

Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.

Maintained and serviced HVAC systems and refrigeration equipment.

Installed heating, air conditioning and ventilation equipment and tested for proper operation.

Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.

Disassembled units, repaired broken components and restored to operating condition.

Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.

Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.

HVAC Technician Mastervac - Geismar, LA 12/2020 - 03/2021

Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.

Maintained and serviced HVAC systems and refrigeration equipment.

Installed heating, air conditioning and ventilation equipment and tested for proper operation.

Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.

Disassembled units, repaired broken components and restored to operating condition.

Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.

Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.

Repaired and replaced condensers, compressors, hoses, and filters equipment for residential and commercial customers.

Installed, maintained and repaired commercial refrigeration systems.

Retained careful and thorough maintenance and repair records in case customers required future service.

Education and Training

Tara High School Baton Rouge, LA 05/2020

High School Diploma

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