Support Agent Security Guard
Resume:
Ashley Nash
Oakland, CA
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Leasing Agent/Assistant Manager
JWilliams Staffing - Oakland, CA
November 2019 to Present
Resolving client issues and customer complaints, filing paper work,taking payments,Making work orders, answering calls and Scheduling appointments, Greeting, working on Yardi, On-site, Knock, Showing clients the property,floor plan in the apartments and leasing and renewal leases, I also worked with serval properties own by FPI management
Security Guard Officer
Allied Universal Security Services, Systems and Solutions - Oakland, CA February 2019 to Present
Sitting at a desk monitoring cameras, patrol in the building,Writing daily activity reports, Production Associate/Material Handler
Tesla Fremont Factory/ Next source agency - Fremont, CA August 2018 to January 2019
Ordering parts for The department, loading crates with parts to send up to the mainline,Stocking parts,Cleaning my area and staying organized
Housekeeping
Roberson janitorial/housekeeping - Oakland, CA
March 2014 to June 2018
Responsibilities
Maintain adequate stock of cleaning supplies.Make beds using clean and disinfected linen and replenish supplies such as towels, blankets, soaps and shampoo also dust, mop and sweeping rooms.Removed trash and soiled linen.Maintained a clean, safe environment.Sanitized floors, surfaces, windows, and furniture.
City Carrier
United States Postal Service - Livermore, CA
September 2015 to May 2018
Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.
Security Guard
Securitas - Oakland, CA
August 2014 to September 2015
Responsibilities
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gate.Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Accomplishments
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Observing, receiving, and otherwise obtaining information from all relevant sources. Skills Used
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Handler
FedEx express - Oakland, CA
February 2012 to January 2014
Responsibilities
Ensures the use of safety procedures when handling packages. Locates sorting information on packages. Using phaser/cosmos trackers, scans and sorts packages according to service type and destination, in compliance with established procedures.
Accomplishments
The impact that I had during the time I was working there was working hard and being one of the fastest scanners also always staying on task and helping those around me who needed help. Skills Used
Strong organizational skills, Listening skills, Energetic work attitude, Fast learner,
Cashier/Customer Service
Toys r us/babies r us - Emeryville, CA
October 2011 to January 2012
Responsibilities
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Accomplishments
The impact that I had during the time of working there was that I was a great team player always ready for any task from cashier to greeting customers to helping them find items Skills Used
Social skill,listening skills,fast learner,Creative problem solver, Facilitation skills, Computer skills
Education
Diploma
Castlemont High School - Oakland, CA
2006 to 2009
Skills
• Security (4 years)
• Surveillance (1 year)
• Property Leasing (Less than 1 year)
• Yardi (Less than 1 year)
• Microsoft Outlook (Less than 1 year)
Certifications and Licenses
Security Guard
The Loss Prevention Group
January 2019 to January 2022
Guard card
driver's license
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