Customer Service Representative
Resume:
Jessica Bloome
Columbia, SC *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
BroadPath Healthcare Solutions
October 2021 to January 2022
Claims, billing, updating/finding PCP, documenting, and mailing ID cards. CNA - Certified Nursing Assistant
Lexington Medical Extended Care - Lexington, SC
May 2015 to August 2020
Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
Customer Service Representative
Teleperformance - Columbia, SC
December 2016 to November 2018
Answering or making calls to learn about and address their needs, complaints, or other issues with products or services. Taking payments. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Cashier
Piggly Wiggly - Neeses, SC
April 2011 to May 2015
Scanning items, itemizing and totaling customers purchases. Resolves customer issues and answer questions. Bag purchases if needed. Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Education
High School Diploma
North Middle/High - North, SC
August 2009 to June 2013
Nursing Licenses
CRNA
Expires: May 2023
State: SC
Skills
• Communication skills, team work, problem solving, ability to work under pressure, and leadership.
• Paying attention to detail, verbal and written communication, and consistency. (5 years)
• Home Care
• Vital Signs
• Caregiving
• Nursing
• Senior Care
• Cleaning Experience
• Laundry
• Patient Care
• Typing (10+ years)
• Linux
• Live chat (4 years)
• Customer support (6 years)
• Google Docs
• Customer service (6 years)
• Upselling
• Windows (6 years)
Certifications and Licenses
Driver's License
May 2012 to April 2022
CNA
May 2015 to May 2023
CPR Certification
Assessments
Work style: Professionalism — Proficient
May 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Call center customer service — Familiar
May 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Work style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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