Customer Service

GENESI

HERNANDEZ

***** ******* *** ****** ** ***42 ********@*****.*** 562-***-****

Skills Summary

To obtain a position that allows me to use my current customer service skills. I am also opened to learn new skills in a business that offers a stable employment opportunity. Education

High school Diploma, DOWNEY HIGH SCHOOL

JUNE, 2016

Experience

Uber eats

food transportation October 2020 – present

• Transportation

• Customer service while delivering food

Southern Counties Express

Warehouse Customer Service December 2017 – October 2020

• Achieving Bills of Lading manually and systematically

• Managing inbound and outbound loads

• Responding to telephone inquiries, providing service to customers and associates inquiring about the ability of product or status of orders.

• Access electronic and paper cataloging system to look up product information and availability on wms.

• Able to achieve shipping labels, processing orders, allocating orders in wms system. Wildberry

food sales 2016 – 2017 PART TIME

• Developed customer service, and sale skills in a food setting. Trained in cash handling procedures and cash register usage.

Skills

Problem solving - Experienced in Word, Excel, and Outlook Customer service skills - Fluent in English and Spanish Computer skills - Time Management

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