Project 1 Ericsson

Prashant Singh

*****************@*****.***

Mobile: +91-701*******

Experience Summary

10.5 years of Experience in Telecom VAS/IN domain. This includes Deployment, Service Integration and operation of VAS nodes.

Proficient in SS7/SIP/IMS/VOLTE/VOWIFI/VAS call flows including registration, break-in, break- out, video conferencing, voice conferencing, SMS Call Flows etc.

Experience on VAS nodes (JINNY SMSC/ERICSSON MMSC/SDP FRAMEWORK ARCHITECTURE includes SIG (Service Integration Gateway), MSDP (Multimedia Service Delivery Platform) and SM (Subscription Manager) and Location Based services (GMPC).

Experience in Ericsson charging system 5.0 that includes MINSAT, SDP (service Data Point), CCN

(Call control node), Voucher server and AIR (Account info Refilling) EMA (Ericsson Multiactivatio n) for Provisioning, EMM (Ericsson Multi mediation) and OLM (Online Mediation) . Core Competency

Experience in Diameter Protocol and Messaging protocols for e.g. NATIVE SMPP, PARLAY X,REST protocol and SMTP.

Experience in SIP/IMS/VOLTE/VOWIFI/SS7.

Experience in Switching Platform Ericsson IMS solution,C-SCF,P-CSCF,S- CSCF,CTAS,MGW,MSS,SBC,SLB,MME,SGW,PGW and RCS.

Experience on SS7 protocol layers (e.g. MTP1-3, ISUP, SCCP, TCAP, MAP), TCP/IP, SIGTRAN Signaling and switching concepts.

Experience on Signaling Card, DMV/DMN (Dialogic) Boards, Intel DIALOGIC SIU & App. Dongles, E-1 signaling links and Adlink CPCI chassis..

Experience in LINUX/UNIX, Shell Script, LDAP, SQL and SOAP (simple Object Access Protocol), VERITAS CLUSTER and Linux Clustering.

Experience in BIG IP F5 Load Balancer, Switches Routers and VLAN configuration.

Experience in tools like BMC remedy,CRM,HP open view and NETCOOL

Hardware IBM X3400,DELL and HP ProLiant servers, NMS signaling/media Cards

(TX4000 & CG6565), Dialogic MSP 1010, HP & IBM Blade servers, Ballenger Server, DPM3 servers and Mullins Server and EMC storage.

Academic Qualification

B.TECH in Information & Tech from (PUNJABI UNIVERSITY PATIALA PUNJAB).

MBA Production and Operations Management from MDU Rohtak. Current Organization

TECHMAHINDRA Since October '09 -2015-till Feb’06-2018 TECHNICAL LEAD VAS INTEGRATION.

Projects Undertaken at Techmahindra Ltd.

IMS/VOLTE/VOWIFI INTEGRATION FOR TELENET BELGIUM VESTA. Projects:1 DURATION 1.3 YEAR.

Roles/Responsibility

Planning & maintaining network and provide solution of various IMS/VoLTE nodes in Live Network that in cludes Network designing,IP/VLAN/VPN plans for IMS.

Working on Huawei SE2900 SBC Session Border Controller/PCSCF/ECSCF, HUAWEI S6320 series, HUA WEI E9000/ATS9900 Active telephony service/SPG2800 Service provisioning gateway/ENUM/DNS/MRP 6600/CSC3300-SCSCF, ICSCF, Huawei U2000, Huawei TMS/RCS

Debugging for PCSCF,SCSCF,BGCF,MGCF,TAS and ICSCF nodes while analyzing VOLTE logs Network Performance,4G/ CS-IMS core performance analysis and reporting performance improvement task planning and execution management.

Integration/link creation of CSCF nodes with HSS/SLF/ENUM.

IMS users service provisioning on IMS core (TAS/HSS/ENS).

ATP testing of AGCF/TAS node and different service testing.

Conducting customer Acceptance Test (Hardware and feature Test) as per 3GPP standards.

RA validation for CDRs.

Deployment of Core Nodes MSC/MGW/NFV/SBC/ROUTERS/SWITCH at International Customer locatio n like Belgium.

Using Wireshark, Polyster, Trace viewer, Astellia tools to troubleshoot live environment Voice/Call/Video/I MS traces.

As per BOQ, Preparation of Board Layout for IMS cabinet/Rack with help of R&D support.

On site material delivery, BOQ and packaging list match and verification with customer to make sure the de livery of all required equipment and items.

Integration and configuration of CSCF, TAS, MGCF, AGCF and CCF/OCS and IM/IMS-MGWs.

Integration/Deployment of various core nodes SBC/ATS/CSCF/MRFP/MRFC/Switch.

Announcement mapping in ATS9900 for different Q.850 cause code.

Software/Patch/Version installation/upgrade, License loading/management in core nodes like SBC/ATS/CS CF/MRFP/MRFC/Switch/NFV etc.

Routing of Volte to Volte/Break-in/Break-out calls, LRN, MSRN Routing etc.

Troubleshooting and resolution of E2E various VoLTE, VoWIFI, IMS issues independently.

Media Negotiation, Audio/Voice Codec negotiation, Video Codec Negotiation.Manual testing various SIP feautres like CFU,CFB,CFNA,CFNR,CH,CT,MSN/CLIP/CLIR,Hotline,Trunk Hunting,Codec Neogotiation calls,Forking for PSTN and ISDN subscribers.

Testing of Attach/Detach,Dedicated bearer Activation/Deactivation.

Testing and Verification of VOLTE scenarios i.e IMS registration,Re-Registration,Degistration,MTM,MTL CSFB,Supplementary feautres [CFU,CFNR,CFB,Call hold and conference] of VOLTE network.

Testing of END to END webRTC feautres like video call,Audio call,CFU,CFUVM,VM to email and interw orking scenarios testing between webRTC and PSTN/Mobile subscribers. SMSC/IPSMGW DEPLOYMENT AND INTEGRATION FOR ORANGE NIGER, CONAKRY CHEZ REPUBLIC AND VERIZON NETHERLAND, MTN RAWANDA AND GTEL VIETNAM. Projects:2 DURATION 1 YEAR.

Handling XURA (COMVERSE) Messaging Nodes SMSC/IPSMGW.SMSC System architecture includes MAPEI, SEM, MRE, SFE and OMU (OPERATION MAINTENANCE UNIT), SMU (SITE MANAGEMENT UNIT) a wide range of services providing value added messaging services include First Delivery Attempt HLR Cache and Personal ization feature, Ant spamming for Short Messages.

Roles/Responsibility

Deployment & Integration of Comverse core Messaging Nodes (SMSC) Remotely.

Performed the CR-MRE (Change Request for Message Routing Engine) Load Distribution for the Millicom Bolivia SMSC 4.8.200 system remotely.

IN Swapping (Change Request) activity for Prepaid Comverse IN with Huawei IN system remotely.

Orange Conakry MVAS SMSC MAP Fallback Activity Remotely for Orange Niger and Conakry.

Trouble ticket handling and Change request for Comverse VAS Nodes within the SLA.

System Integration & SMSC installation for commissioning of new nodes

Integration of VAS nodes with client STPs.

Involved in Manual Testing, Acceptance Test at Site and Handover to operations Customer Interaction and preparing deployment related documents.

Understand the requirements from the client for product customization.

Integration of SMSC system with client MSCs (E1 connectivity Using SS7 signaling).

SIGTRAN Association configuration from one Entity to another MTN RAWANDA and other Operators.

Short Code Definition and SMPP account Creation as per the client Requirement for MTN Rwanda and GTEL Vietnam and various other Operators.

Preparing Method of Procedure for application's deployment in production environment.

Product integration testing & deployment on production system for feature enhancement.

Supporting solution team in Project Management process for delivering solution on time.

Release patches implementation & invoicing report generation.

Customer Interaction and preparing related documents like System requirement document, Pre installation checklists & Site Installation Report.

Acts as a primary technical interface to the customer ensuring good customer satisfaction and developing the customer relationship.

ERICSSON INDIA GLOBAL SERVICES PVT LTD Since 1st February'10-till -8th Aug 13 SOLUTION INTEGRATOR

Projects:1 (Duration 1 year)

VAS IMS/VOLTE OPERATIONS FOR SPRINT OPERATOR.

Accountable for supporting,implementing,provisioning,monitoring and configuring voice network to provide service level voice services for business in addition to the internal network. Key Responsibilities:

Provisioning check using EMA(Ericsson Multi Activation),OLM,EMM for 4G subscribers.

Deployment implementation of IMS nodes MRF,VMIG.

Monitoring the IMS nodes, customer complaints belongs to VOLTE/VTOW,RCS customers.

Understand the IMS nodes connectivity with other 4G/3G,RCS network or call flow routing.

Implementing and testing of the new features of IMS network.

Acceptance testing conduct the IMS and RCS nodes.

4G/3G CS-IMS & PS-EPC Core performance analysis and reporting Performance improvement task planning and execution management.

MOP preparation of new IMS test nodes testing procedure and actively to do network surveillance and problem tracking process including Network connectivity diagrams for Smooth Network.

Monitor and control the execution of change request in the live network(PM/CM/FM).

Worked on BGCF,MGCF,UAG,MME and SDM for SRVCC and CSFB internetworking VOLTE calls (IMS to ISUP) side.

Troubleshoot SS7,SIP,H.248,SIGTRAN protocols related Problem.

IMS traffic monitoring SEV ONE,OCOM,SPLUNK,ASCOM.

Call Processing and Trouble shooting sessions using Ericsson IMS N/W,Genband(spidr GW),Jaybi rd(WebRTC client).

Trouble shooting involves signaling down issue or subscriber CALL or SMS related issues

Checking daily measurement transfer and investigating core node data in to OSS platform.

Escalated routing issues to the corresponding roaming partner.

Using Wireshark,Syniverse,Tekno and Access 7 tracing tools for on-line Testing VOLTE IMS call and performance testing using SIMULATOR.

Routine based PM of various IMS and EPC nodes.

Coordinated with different vendors for IMPLEMENTATION of new sites. Projects:2 (Duration 2.6 years)

VAS DEPLOYMENT & OPERATIONS FOR NEXTEL OPERATOR.

Looking after Jinny SMSC SDP framework includes SIG (Service integration gateway), MSDP (Multimedi a Services Delivery Platform), and Subscription manager. (VAS NODES) have Location based services (G MPC), wireless WAP Browsing MSP and MMS services for IDEN (2G) & 3G subscribers. Key Responsibilities:

Planning, operation & upgrading the application using new technologies.

Understand the requirements from the client for product customization.

Perform all the testing and get the UAT sign-off.

Provide necessary training and documentation on the product to client. Hand over the site to O&M team.

Product's flow and architecture designing after business requirement analysis, feasibility check and impact a nalysis study.

Preparing Method of Procedure for application's deployment in production environment.

Analyzing business requirement for VAS applications.

Responsible for Planning and Testing for SMS, MMS and Location Based services.

All the SMS, MMS, GMPC applications related integration, billing configuration, testing Application and content testing on different types of handsets.

Handling Messaging Nodes Jinny SMSC for IDEN & 3G subscribers Nextel Operator Peru.

Trouble ticket handling and Change request for Nextel Peru within the SLA.

Respond to escalated Customer Network faults.

Working on Solaris based HPOVO application for network management as well as Netcool.

Recommend timely actions, online Testing and solutions to customer service requests.

Perform 2nd level fault diagnosis and rectification on all systems

Documentation of trouble resolution through the use of REMEDY & CRM NEXT solutions.

Timely health's check up of VAS services.

Interacting with clients and managing services to desired needs.

Preparation and analyzing the network utilization report for like outage and congestion report for All VAS nodes.

Taking Snoops (Traces) and analyzing using wire-shark During Online Testing.

Performing Tests using SIMULATOR and LOADER.

Using Tools like SOAPUI for Provisioning check.

Involved in KPI discussion regarding the Performance and TPS reported by the VAS Nodes.

Troubleshooting Part of GPRS Based services.

Performing configuration and routing changes for the SS7 connectivity from the SGSN towards the HLR for the Gr connectivity.

Troubleshooting of MPBN nodes.

Comviva Technologies Ltd (Gurgaon) Since OCT'09-Feb'10. VAS FM Engineer .

Project: MCA (Missed Call Alert)

This role has the responsibility for maintaining MCA as part of support team of engineers.

Troubleshooting and Live handling of all problems related to SMS nodes like SMSC, APPSMSC

(Short message service center), MCA (Missed call alert) Server, using tools like HP-OVO Alarm Viewer.

Co-ordinate with TAC team to resolute fault in network and provide root cause analysis.

Preparation and analyzing the network utilization report / congestion report for all VAS nodes.

As a member of a 24 X 7 roster monitor alarms and analyze events on 2G N\W.

Respond to escalated Customer Network faults.

Recommend timely actions and solutions to customer service requests.

Perform 1st level fault diagnosis and rectification on all systems.

Capture trouble resolution through the use of ICRM and CRM NEXT solutions and shared among team.

Timely health's check up routine of VAS services and capture the report for future references.

Interacting with clients and managing services to desired needs.

With the Co-ordination of TSG Team member, responsible for following customer complaint resolution. Handled customer complaints for the following services. 1. SMS related applications

2. Airtel Live content portal access problem

3. Push based miss call alert problem

Spice Digital Technologies Ltd (Mohali) Since July'07-September'09. Sr Engineer (VAS DEPLOYMENT)

Organization Profile: Spice Digital Technologies Ltd is a Leading VAS provider, develop and deliver Cutting e dge software solutions for the wireless Internet and mobile industry worldwide. They have developed BGM (B ack Ground Music, MR (Mobile Radio), CRBT and Voice chat for IDEA, RELIANCE, VODAFONE and AIR CEL, AIRTEL.

Project Details:

Project 1: Deployment of Mobile Radio and Voice chat service for Airtel PAN India. Description: This IVR application gives the user a feel of radio over a call, user can access thousands of songs of dif ferent categories, personalize option dedicate song, download ring tones, and set song as CRBT. This Service can be subscribed from interfaces IVRS, OBD, IBD.

Environment: LINUX, CT ADE 8.3, Java, SQL Server, Dialogic 6, SS7, SIU, DMV A Card. Project 2: Deployment of Background Music (BGM) Idea operator PAN INDIA. Description: This service allows a caller to create his own ambience during a call by playing music in the backgroun d. The caller can choose his music from a variety of sounds provided. In BGM, Music is played after call is connecte d. Technically, it is a conference service, which involves the calling party, called party and the music playing entity, which is also, part of the conference. This entity is responsible for playing back music during the conversation. This Service can be subscribed from provided IVRS/ASR System. Environment: CT ADE 8.3, Java, SQL Server, Dialogic 6, SS7, SIU, DMV A Card, LINUX. Project 3: Deployment of Promotional SMSC for Vodafone Ghana. Description: Deployed SMSC for Vodafone operator Ghana with installed capacity of 240 TPS using 24 SS7 signali ng Links and IVR using NMS cards on Linux Platform. Environment: Java, MYSQL, LINUX, NMS card CG6565

Project 4: Server Integration with Switch (MSC)

Description: This details about how we can handles the calls from various operator to our server. This includes the d efining of the E1s.Installing the Link .all the configuration files to be to configured and Handle the Signaling at our S IU (signaling interface unit).signaling is handled by SIU and E1 to be terminated at the Dialogic Card. Environment: SS7/C7 signaling.

Project 5: Promotional OBD

Description: Deployment of Promotional OBD for Reliance Hyderabad & Ernakulum Cochin using NMS card CG6 565.

Environment: Linux Server, Java, sql & ISDN signaling, NMS card CG6565. Key Responsibilities: Implementation of VAS NODES (End to End Delivery) at client side.

Responsible for installation of Linux Based IVR and SMSC servers.

Configuring and managing Apache Server on Linux Machine.

Finding out RCA for unexpected reboot or Failed servers.

Support and Execution of Change Management, Configuration Management.

Operating system patches management.

Travel to client side and integrate the VAS node in Client Network.

Understand the requirements from the client for product customization.

Customize the product according to the client requirement.

Perform all the testing and get the UAT sign-off.

Provide necessary training and documentation on the product to client. Hand over the site to O&M team

I had implemented our services in many circles across India and abroad Familiar with E1'S integration with Switch (MSC) using SS7 and ISDN signaling. I have good knowledge of SIU console configuration. I depl oyed Music Station and voice chat service for Airtel Bangladesh and many circles across India .Implemente d same services like BGM (Back Ground Music) for Airtel Singapore. Altruist Technologies Pvt Ltd Since July'05-July'07 Engineer (VAS DEPLOYMENT).

Organization Profile: Altruist Technologies is a VAS company. They have Developed a Voice portal service Voi ce chat which allows a Mobile User to chat with another user without Disclosing their Mobile Number A user c an subscribe to service by entering his detail and the detail of required profile to which he wants to talk. A use r can login /logout and block/unblock a particular user. This service is running in Delhi, Mumbai, Bangalore, Gujarat, Pune, Indore, Kolkata and Jammu for Airtel. Key Responsibilities: As a Engineer in VAS operations With Altruist Technologies Pvt. Ltd PANCHKULA (HARY ANA) use to configure servers using necessary Software & Hardware tools. I had implemented our ‘Voice Chat' serv ice in Kolkata, Chennai, Delhi, Bhubaneswar and Hyderabad for Airtel as well as for IDEA cellular Delhi. Certification:

ITIL V3 Foundation completed.

Technical Skills:

Good understanding of GPRS, WAP and MMS call flows.

Working knowledge of SMSC, USSD and MCA,GMPC,MMSC and Ericsson IMS Solution.

Knowledge of IN (INTELLIGENT NETWORK) Nodes that caters EMA (Ericsson Multiactivation), EMM

(Ericsson Multi mediation and OLM (Online Mediation) and voucher server,SDP,MINSAT,AIR,CCN

Knowledge on CS5.0 (Charging System) including the Traffic cases for sms, call and service charging.

Operating System: Windows 2K Server/ XP, Linux, Solaris

Database: Oracle, PL/SQL and MYSQL.

Protocols: SIP, SS7, SIGTRAN.

Hardware: Intel Dialogic SIU(Signaling interface unit), Dialogic media and Signaling boards,Adlink CPC I Chassis, conference cards, VOIP Gateway and HMP servers, NMS cards using SS7 & ISDN signaling. IBM X3400,DELL and HP ProLiant servers, NMS signaling/media Cards (TX4000 & CG6565), Dialogic MSP 1010, HP & IBM Blade servers, Ballenger Server, DPM3 servers and Mullins Serv er and EMC storage.

Languages: Java, C and C++.

Key Skills:

Ability to function smoothly in pressure situations accepting the increasing responsibility.

Can understand new ideas and technical concepts quickly, converting them into meaningful results.

Adaptable to different environments and situations and an efficient team member Personal Details:

Gender : Male

Nationality : Indian

Address : Chandigarh

Passport No : NO678416

Marital status : Single

Declaration:

I am confident of my ability to work in a team.

I hereby declare that the information furnished above is true to the best of my knowledge. Date:

Place: Chandigarh (Prashant Kumar)

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