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It Support

Location:
Nagapattinam, Tamil Nadu, India
Posted:
February 21, 2022

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Resume:

RESUME

Name: JERALD L

Email-ID: adqac8@r.postjobfree.com

Mob no: +91-741*******

Address: No122, Keela Andhanapettai,

Andhanapettai, Nagapattinam – 611102

CARRIER OBJECTIVE

To grab an opportunity and set myself a goal where I can be innovative and attain a challenging position by exercising my interpersonal and professional skills to the fullest for the growth of the organization and mine as well.

ACADEMIC QUALIFICATION

Course

Discipline/ specialization

Institution

Year of passing

Board/ University

%of Marks

BE

CSE

UCE Thirukkuvalai,

Nagapattinam.

2016

Anna University

7.04 (CGPA)

DIPLOMA

Computer Engineering

A D J Dharmambal Polytechnic College, Nagapattinam.

2012

DOTE

88.6%

SSLC

General

S.A.H.S School Nagapattinam.

2009

State Board

70.8%

WORKING PROFILE

IT Executive 12/2021 – Present

Smaaash Entertainment pvt ltd, Chennai.

Responsibilities

●Setup, maintenance and repair of all systems and IT equipment at the center

●Assists in maintaining the software updates of games and also assist in installing new

Machines at center

●Daily errors & maintenance work to be documented in the system.

●Single point of contact for all desktop/ laptops/ POS related escalations and assigning

new systems to new users

●Responsible for taking backup of servers and dependent systems

● Responsible for monitoring, operating, managing and troubleshooting all software,

Hardware and network issues

● Monitor bandwidth usage/ network set-up maintenance

●Maintaining inventory of all IT related equipment on monthly basis by tagging them

according to the laid SOP

●Escalate network down-time emergencies if unresolved to Head IT

●Monitor CCTV setup and recording

IT Executive 02/2021 – 11/2021

DNC Theatres, Dharmapuri.

Responsibilities

●Installation of new software hardware (computer workstations printer, antivirus, etc.)

●Provide support for desktop, laptop, printer devices.

●Investigating, diagnosing and resolve all network problems.

●POS (Point of sale) Machines and Printers Maintaining

●Knowledge about Ticket New and Vista Cinema Software (Userid creation and updating, schedule making, f&b, tickets refund)

●Make a DCP Content (Slide and Ads content for Cinemas).

●Biometric Devices and POS machines maintaining.

●CCTV Monitoring and Records Maintaining.

●Maintaining the Audio/Video System in Cinema Hall.

IT Executive 11/2019 – 11/2020

Shanmuga Cinemas, Pondicherry.

Responsibilities

●Providing daily assistance for Office PC builds and software/ Hardware support.

●Configured the Switches and network devices.

●Investigating, diagnosing and resolve all network problems.

●Make a DCP Content (Slide and Ads content for Cinemas).

●Biometric Devices and POS machines maintaining,

●CCTV Monitoring and Records Maintaining.

●Maintaining the Audio/Video System in Cinema Hall..

●Projection Data Maintaining

EDP Executive IT 01/2019 – 08/2019

Sri Sakthi Cinemas, Tirupur.

Responsibilities

●Providing daily assistance for Office for PC builds and Technical support

●Support Customers with Online Booking Related Details and Issues

●Investigating, diagnosing and resolve all network problems.

●DCP Content making and scheduling the ads.

●New lamp changed and projector servicing

●Ads and Trailer content scheduling mega wall, mini wall and TV’s.

●POS machines maintaining, CCTV Monitoring and Records Maintaining.

●Maintaining the Audio/Video System in Cinema Hall.

●Daily cinema Schedule Making and updated in Vista Software.

Technical Support 09/2016 – 10/2018

Pro Visual Audio pvt Ltd, Chennai.

Responsibilities

●Providing daily assistance for Office for it support.

●Maintaining the Client System and Cinema server.

●Support, Maintenance for Cinema Operations

●Projection Supervising (8 Screens, Content and ads) and record maintaining

●New lamp changed and projector servicing

●Knowledge about TMS

●Maintaining the Audio System ( Atmos, Auromax, 5.1/7.1)

●Time Management

KEY SKILLS

●Installation Hardware & software

●Network Maintenance

●Technical support

●AV Equipments

●Microsoft Office

●Problem Solving

●Time Management

ACHIVEMENT & EXTRA CIRRICULAR

●I secured FIRST MARK in 4th and 5th semester in Diploma.

●I have successfully completed the course on DOA in CCTE, Nagapattinam.

●I have attend the two time Combined annual training camp on NCC in Kumbakonam and

NCC cadet passed certificate.

PERSONAL PROFILE

Name : Jerald L

Date of Birth : 3rd Nov 1993

Father Name : Mr.Lawrance M

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : Tamil and English

Date: / /

Place: (L.JERALD)



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