Customer Service Front Desk

TYRA WESTON

*** ** **** *******, **** Raton, FL *3432· 561-***-****

adqabo@r.postjobfree.com

EXPERIENCE

JULY 2018– OCTOBER 29

BOOMERS, SUPERVISOR

I managed the front desk, provided excellent customer service, scheduled employees shifts, along with performing daily open/close duties.

NOVEMBER 4TH, 2019, TO MARCH 20TH, 2020

WATERSTONE RESORT AND MARINA, FRONT DESK CLERK

I checked guest in and out of the hotel, answered any customer service calls also assist customers with any concerns and questions.

JUNE 5TH 2020 TO NOVEMBER 11H 2020

ARRIGO MARGATE, FRONT DESK REPRESETATIVE

I checked all customers into either appointments and to the assigned salesman also answered any customer service calls for service, sales and managers.

NOVEMBER 12TH 2020 TO MAY 20TH 2021

MORGAN INSURANCE (ARRIGO MARGATE), CUSTOMER SERVICE

I work with several insurance companies such as Progressive, National General, Kemper Infinity, Bristol West and Travelers. I helped customers with endorsement to their policy such as adding new vehicle or drivers etc., binding policies. I also answer customer service calls and assist walk ins.

JUNE 2nd 2021- CURRENT

ELLIE MILLS STATE FARM AGENCY, CUSTOMER SERVICE

I must answer the phone on the first ring, assist walk ins, take payments, assist clients with questions or concerns, Schedule appointment, handle the fax requests, return all voicemail calls lastly make sure the office is ready for opening and closing.

EDUCATION

MAY 2019

HIGH SCHOOL DIPLOMA, MONARCH HIGH SCHOOL

SEPTEMBER 2019 –CURRENT

PALM BEACH STATE COLLEGE, HUMAN RESOURCE MANAGEMENT

AWARDS / CERTIFICATE

Women of Tomorrow Award

Early Childhood Certificate

4-40 Customer Service Representative license

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