Research Interviewer Recovery Specialist

DANIEL I. ROBERTS

***-** **** ******

Apt. *R

Flushing, NY 11367

Phone: 347-***-**** Email: ****************@***.***

OBJECTIVE: To obtain a challenging and responsible position in customer service where my

education and experience can be used to help me grow with the company.

EXPERIENCE: American Stock Transfer & Trust Brooklyn, NY

Asset Recovery Specialist Nov. 2019-Dec. 2021

Communicating with shareholders over the phone

Sending affidavits of losses and transfer packages to shareholders

American Stock Transfer & Trust Brooklyn, NY

Temporary Customer Service Representative Feb. 2019-May 2019

Communicating with shareholders over the phone

Assisting shareholders with issues relating to their stocks

Central Marketing, Inc. New York City, NY

Market Research Interviewer May 2010-Apr. 2017

Conducting surveys over the phone

Targeting respondents in residential homes and businesses

Convergys Lubbock, TX

Customer Service Representative July 2013-Oct. 2013

Problem solving customers’ TV, telephone, and internet issues

Offering customers good deals from new sales offers

Opinion Access Corporation Long Island City, NY

Market Research Interviewer July 2009-May 2010

Conducting surveys over the phone

Targeting respondents in residential homes and businesses

EDUCATION: Ashford University Clinton, IA Associate in Applied Science Sept. 2004-May 2007

Master’s Degree in Teaching and Learning with Technology Jan. 2015-May 2016

Master’s Degree in Education May 2013-Nov. 2014

Bachelor’s Degree in Early Childhood Education Jan. 2011-Feb. 2013

Nassau Community College Garden City, NY

Associate’s Degree in Office Technology – Medical Sept. 2004-May 2007

REFERENCES: Furnished upon request

Contact this candidate